What has been your business/work highlight or achievement of 2024?

Being honored again as a Microsoft MVP, with this I archive 10 years awarded. Is a testament to my ongoing commitment to the tech community. Furthermore, my active contributions as community speaker, where I presented innovative best practices for Microsoft Teams, have not only broadened my influence but also cemented my reputation as a thought leader in this space.

Who do you think has had the most positive impact on the UC space in 2024 and why? 

Definitely, Patrick Kelly, it’s always motivating to watch such fresh and consistent videos, and also staying up-to-date with the latest trends.

What was your biggest business surprise in 2024?

How fast AI evolved. We all know that in 2024 AI will be the rockstar, but it keeps moving and integrating with all UC environments, and still providing better solutions within same year.

What was the most useful business book/podcast you’ve read/listened to in 2024?

“Message Center para Humanos!” this LinkedIn Live, with Andres and Dario helps pretty much to understand what is coming and how to be prepared.

What’s the biggest challenge you and your team will face in 2025?

Keep up-to-date. AI and UC are evolving fast, so we will need to speed up to not be left behind.

What technology will have the greatest impact on your business in 2025 and why?

IMHO, Microsoft Places will have a great impact, as we are moving to Hybrid Workplaces, and powered by AI. Places will help a lot to the Enterprise to keep users collaborating.