Latest CCaaS News

Unified Communications

Connect vs Extend: How Microsoft Teams Certified Contact Centers are Different

Collaboration

Zoom Results: Gen AI and Zoom Phone Take Centre Stage

Unified Communications

Ooma Adds New UC and CC Features

Unified Communications

8×8 Phone App for Teams Updated to Enhance User Experience

Unified Communications

License to Thrill: Empowering Microsoft Teams Users with AI for Outstanding Customer Experience

Unified Communications

License to Thrill: Empowering Microsoft Teams Users with AI for Outstanding Customer Experience

Unified Communications

Big UC News from RingCentral, Verizon, Zoom, Slack and Microsoft

Collaboration

Zoom Opens New London Hub, Mandates Partial Return to Office

Collaboration

RingCentral Stock Plunges After CEO Stands Down

Collaboration

AWS and Five9 Become Leaders in 2023’s Gartner CCaaS Magic Quadrant

Unified Communications

Resonate Reveals how Integrations Enrich the Teams Contact Centre Experience

Unified Communications

‘Another Solid Quarter’ as RingCentral Earnings Surpass Guidance

Unified Communications

RingCentral Announces New CEO

Unified Communications

RingCentral Launches AI-Powered CCaaS RingCX, RingSense for Phone Announced

Collaboration

Big UC News from RingCentral, Slack, Atos and Sangoma

Collaboration

Sangoma Appoints New CEO