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Nextiva Acquires Thrio to Strengthen CX Offerings
Unified Communications
Big UC News from Microsoft, RingCentral and OpenAI
Voiceflex Sets its Sights on Omnichannel and Contact Centre
Would a Zoom, Five9 Acquisition Make Sense?
Collaboration
Toy Manufacturer Not Playing Around with New UCaaS Provider
Tollring Launches AI Call Recording Solution
RingCentral: Vlad Shmunis Returns as CEO
What is the Story Behind the Zoom and Five9 Takeover Rumours?
Channel Visionaries – Top Predictions for 2024
The Future of Customer Service: AI-Powered Efficiencies in Contact Centres
Service Providers Reach for Flexible Customisations with Latest Enreach UP Platform
Webex and AWS Partner to Enhance Collaboration and CX
Big UC News from Microsoft, Slack, Cisco and RingCentral
Cisco’s Collaboration Sales Grow For The First Time in a Year
The Benefits of Artificial Intelligence in Customer Service
UC Security and Compliance Trends to Watch in 2024
