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License to Thrill: Empowering Microsoft Teams Users with AI for Outstanding Customer Experience
Big UC News from RingCentral, Verizon, Zoom, Slack and Microsoft
Collaboration
Zoom Opens New London Hub, Mandates Partial Return to Office
RingCentral Stock Plunges After CEO Stands Down
AWS and Five9 Become Leaders in 2023’s Gartner CCaaS Magic Quadrant
Resonate Reveals how Integrations Enrich the Teams Contact Centre Experience
‘Another Solid Quarter’ as RingCentral Earnings Surpass Guidance
RingCentral Announces New CEO
RingCentral Launches AI-Powered CCaaS RingCX, RingSense for Phone Announced
Big UC News from RingCentral, Slack, Atos and Sangoma
Sangoma Appoints New CEO
Salesforce Announces Slack Sales Elevate with AI-Powered Features
8×8 Launches UCaaS and CCaaS Enhancements, Expands into South Korea
How to Make Microsoft Teams Work with Your Contact Center
RingCentral to Double India Headcount Over Next Year
Machine Customers: The Intersection of IoT and Contact Centres