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Unified Communications & Collaboration
AI in Customer Experience: Taking the Contact Centre to the Next Level
BIG UC Update
Big UC Update: Resonate
Big UC Update: AudioCodes
Nextiva Acquires Thrio to Strengthen CX Offerings
Big UC News from Microsoft, RingCentral and OpenAI
Voiceflex Sets its Sights on Omnichannel and Contact Centre
Would a Zoom, Five9 Acquisition Make Sense?
Toy Manufacturer Not Playing Around with New UCaaS Provider
Tollring Launches AI Call Recording Solution
RingCentral: Vlad Shmunis Returns as CEO
What is the Story Behind the Zoom and Five9 Takeover Rumours?
Channel Visionaries – Top Predictions for 2024
The Future of Customer Service: AI-Powered Efficiencies in Contact Centres
Service Providers Reach for Flexible Customisations with Latest Enreach UP Platform
Webex and AWS Partner to Enhance Collaboration and CX
Big UC News from Microsoft, Slack, Cisco and RingCentral
