Latest CCaaS News

Unified Communications & Collaboration

Crexendo Closes $35Mn ESI Acquisition in Expansion of NetSapiens Ecosystem

Security, Compliance & Risk

Fortifying UCaaS in a Volatile Cyber Landscape

Event News

Enterprise Connect 2026 Is Almost Here — Here’s What You Need to Know Before Vegas

Productivity & Automation

Salesforce Q4 Earnings: Record Quarter Puts Slack at the Heart of the Agentic Enterprise

Unified Communications & Collaboration

The PSTN Switch-Off: Why it’s a £1.83 Billion Opportunity for Channel Partners

Security, Compliance & Risk

Why AI-Voice Compliance is Stronger When Unified With Other Channels

Security, Compliance & Risk

Navigating the Regulatory Tsunami: Will Your Communications Stack Hold Up?

Unified Communications & Collaboration

Could RingCentral’s Voice AI Become the New Front Door for UCaaS?

Unified Communications & Collaboration

RingCentral, OpenAI Partner to Elevate Voice AI as the New Frontier

Service Management & Connectivity

Cloud Voice Isn’t Enough: How The PSTN Switch-Off Exposes Comms Hygiene Gaps

Unified Communications & Collaboration

Why Microsoft Teams Direct Routing Interest is Down 83%: The Great Simplification

Security, Compliance & Risk

The Growing Gap: Why Contact Centres Need Voice AI to Stay Compliant

Security, Compliance & Risk

Riding the Regulatory Wave: Building a Communications Stack That Won’t Break

Productivity & Automation

OpenAI Hires OpenClaw Creator: What UC Leaders Need to Know About the AI Agent Moment

Unified Communications & Collaboration

HCLTech and Cisco’s ‘Fluid’ Contact Center Aims to Redefine the Route to AI

Security, Compliance & Risk

The Last-Mile Trap: The Devices Risking Your PSTN Switch-Off Readiness