Latest CCaaS News

Service Management & Connectivity

Tata Communications Unveils AI ‘Digital Fabric’ to Fix the Enterprise Nervous System

Devices & Workspace Tech​

ISE 2026 Event Roundup: Interoperability, Invisible AI, and the Fight for Scalable Rooms

Unified Communications & Collaboration

The PSTN Switch-off: The Hidden Life-Safety Crisis in Cloud Voice

Unified Communications & Collaboration

8×8 Earnings: AI Surge Suggests Usage-Based Services Have Big Future

Unified Communications & Collaboration

Google and Microsoft Bring New Meet–Teams Interoperability to ISE 2026

Unified Communications & Collaboration

Liberating Legacy Lines: How to Cut POTS Costs and Escape Its Fading Reliability

Unified Communications & Collaboration

What Did Microsoft Teams Unbundling Really Achieve for the UCaaS Market?

Unified Communications & Collaboration

Avaya and Channel Partner C1 Head to Federal Court in Contract Dispute

Unified Communications & Collaboration

Redundancy Without Waste: The Smarter UCaaS and POTS-Dependent Devices Backup Strategy

Unified Communications & Collaboration

France Says Au Revoir to Microsoft Teams, Zoom for Sovereign Video Platform

Service Management & Connectivity

The Backbone of Business: Why a Single, Resilient Network Matters

Productivity & Automation

Goodbye Per-Seat Pricing: Why Outcome-Based AI Pricing Is Reshaping Monetization for MSPs and UC Providers

Unified Communications & Collaboration

From Fog to Focus: 10 Takeaways from Cloud Connections 2026

Unified Communications & Collaboration

Stop Paying Twice: Why Dual UC Licensing Is the Wrong Continuity Strategy

Unified Communications & Collaboration

Vonage, Salesforce Turbocharge CX for Agentforce Marketing with Two-Way Messaging

Service Management & Connectivity

How Gamma’s PhoneLine+ Solves Channel Partners’ PSTN Problem For Micro-Businesses