Latest Customer Experience News

Unified Communications

AI, CRM, Messaging: How LeapXpert’s StartADAM Grab Democratises Business Comms

Unified Communications

TTx – The White-Label Cloud That’s Crushing Legacy UC

Unified Communications

CallRail Integrates with RingCentral to Give SMBs Enterprise-Grade Call Intelligence

Collaboration

Zoom’s AI Agents Now Work With Google’s and ServiceNow’s: Will This Empower Tech Leaders?

Unified Communications

Big UC Update: Gamma

Collaboration

Canva and Nitro Join Forces to Take On Enterprise Collaboration Giants

Unified Communications

Can TeamViewer Boost Employee Experiences With ‘First’ AI-Powered Unified Workplace Platform?

Unified Communications

AI-Powered Customer Engagement: How to Make Your AI Deployments Matter

Collaboration

Zoom, ServiceNow Elevate Employee and Customer Experiences With AI Integration

Unified Communications

Big UC News From Microsoft, Salesforce, RingCentral and Asana

Unified Communications

The Future Is Multimodal: How AI Is Redefining Business Conversations

CCaaS

Microsoft Teams Launches ‘Unify’ Integration Model

Unified Communications

Intermedia Upgrades Contact Center With AI Agent Superpowers to Boost CX

Unified Communications

What Are the Differences Between Zoom and RingCentral?

Unified Communications

Big UC News From Zoom, 8×8 and Sky

CCaaS

“We’re Seeing ROI—and Fast” – Zoom’s AI Lifeline to Public Sector