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Unified Communications & Collaboration
Webex Announce Contact Center Integration to Epic for Enhanced Patient Experience
How Does ChatGPT Stack Up To monday.com, Asana and Other Work Management Tools?
Zendesk Expanding CCaaS Capabilities with Move to Acquire Local Measure
2/3s Of UK Workers Want Greater Say In Company Direction Amid AI Boom
Preparing Your UC Stack for the AI Revolution
Big UC News From Amazon, Zoom, Avaya, and RingCentral
Security, Compliance & Risk
Why Compliance is Key for Agentic AI Adoption – 8×8 Contact Centre VP Discusses
Devices & Workspace Tech​
Yealink’s ISE Tech Talk: Edge AI, MTR, and Everything in Between
OpenAI to ‘Uncensor’ ChatGPT – What This Means for Your UCaaS Use of It
Big UC News From Avaya, Microsoft and monday.com
Should You Limit Your AI Copilot Use? Yes, According to Microsoft
Zoom To Power AI Innovation In Saudi Arabia With $75 Million Investment
ChatGPT 4o vs o1: Which OpenAI Model is Best?
Are AI Summarisers Missing the Point?
Agents and Assistants: Webex Gets AI Boost for Contact Centres
How Will monday.com’s AI Vision And ‘service’ Platform Empower Businesses?