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Unified Communications & Collaboration
Does Zoom’s ‘Zoom Ahead’ Ad Tell the Right Story?
Vonage Contact Center Aligns itself to Salesforces Agent Ambitions with Deeper Agentforce Voice Integrations
Employee Engagement & Recognition
ServiceNow Acquires Moveworks, Strengthens Employee Service Automation Position
Security, Compliance & Risk
AI Governance Crisis: 88% of Firms Face Governance and Security Challenges They Can’t Control
Dynamics 365 Contact Center vs Teams Contact Center: The Essential Guide for Microsoft-Centric CX Leaders
Zoom Expands AI Push With Agentic Workflows for AI Companion 3.0
Productivity & Automation
Salesforce CEO Starts the AI Pricing Conversation Enterprises Can’t Ignore
Los Angeles Rams Leverage RCS Messaging to Transform Fan Engagement and Digital Operations
Zoom Rolls Out US Defence Collaboration Suite Amid AI Race
Dialpad Lands Slam Dunk Deal To Enhance San Antonio Spurs’ Communications Experience
The New Era of Proactive Wellbeing: Employee Burnout You Can Actually See
