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CCaaS
Pre-Emptive Customer Service: Dialpad Announce Agentic AI Ambitions and Platform Enhancements
Unified Communications
Why Native Tools Aren’t Enough: The Power of Proactive Monitoring & End-to-End Visibility
How SIPPIO Empowers Channel Partners: Unlocking Growth & Innovation
Collaboration
Microsoft to Block Screen Capture During Teams Meetings: What Will This Mean for IT Leaders?
UC TV
Microsoft Teams Update (May 2025)
Big UC News From Microsoft, Salesforce, RingCentral and Asana
Is Microsoft’s OpenAI Partnership in Peril? Salesforce CEO Cites Slack as a Warning
Is Microsoft’s UC&C Market Dominance a Boon or Burden for Enterprise Buyers?
Microsoft’s AI Abilities “Doubling” Biannually – Should AI-Conscious Users Flock to Teams?
Meeting Rooms and Devices
Shure Intellimix Room Kits to Elevate Meeting Experiences With Microsoft Teams Certification
Skype Signs Off: Microsoft Finally Hangs Up on the Once-Dominant Calling App
Are Generic AI Models Failing Your UC Setup? Dialpad AI Officer Talks the Growth of Industry-Specific LLMs
Big UC News From Microsoft, Cisco, WhatsApp and BT Wholesale
Microsoft Teams for Remote Work: Husch Blackwell’s Experience
Big UC Update
Big UC Update: MAXHUB
Tollring and Martello Partner: End-to-End Insights for Teams Now on Offer