Latest UCaaS & CCaaS Convergence​ News

Devices & Workspace Tech​

ISE 2026 Event Roundup: Interoperability, Invisible AI, and the Fight for Scalable Rooms

Unified Communications & Collaboration

The PSTN Switch-off: The Hidden Life-Safety Crisis in Cloud Voice

Unified Communications & Collaboration

8×8 Earnings: AI Surge Suggests Usage-Based Services Have Big Future

Unified Communications & Collaboration

Google and Microsoft Bring New Meet–Teams Interoperability to ISE 2026

Unified Communications & Collaboration

Liberating Legacy Lines: How to Cut POTS Costs and Escape Its Fading Reliability

Security, Compliance & Risk

Microsoft Enables Teams Call Reporting Amid Surge in Successful Voice Phishing

Unified Communications & Collaboration

What Did Microsoft Teams Unbundling Really Achieve for the UCaaS Market?

Security, Compliance & Risk

From Teams to Inbox: Researchers Uncover Phishing Bypassing Email Security

Unified Communications & Collaboration

Avaya and Channel Partner C1 Head to Federal Court in Contract Dispute

Unified Communications & Collaboration

Redundancy Without Waste: The Smarter UCaaS and POTS-Dependent Devices Backup Strategy

Unified Communications & Collaboration

France Says Au Revoir to Microsoft Teams, Zoom for Sovereign Video Platform

Service Management & Connectivity

The Backbone of Business: Why a Single, Resilient Network Matters

Productivity & Automation

Goodbye Per-Seat Pricing: Why Outcome-Based AI Pricing Is Reshaping Monetization for MSPs and UC Providers

Unified Communications & Collaboration

From Fog to Focus: 10 Takeaways from Cloud Connections 2026

Unified Communications & Collaboration

Stop Paying Twice: Why Dual UC Licensing Is the Wrong Continuity Strategy

Unified Communications & Collaboration

Vonage, Salesforce Turbocharge CX for Agentforce Marketing with Two-Way Messaging