Latest Virtual Agents for IT (AIOps)​ News

Productivity & Automation

The Intelligent Control Plane: Why Cloud UC and Microsoft 365 Operations Must Move From Automation to Autonomy

Security, Compliance & Risk

AI Compliance Monitoring in UC: Do You Know What Works, and What Backfires?

Devices & Workspace Tech​

The Cost of Inaction: Harnessing AV and Collaboration to Unlock AI ROI

Talent and HCM Platforms

Workday to Cut Around 2% of Jobs in Workforce Reorganization

Security, Compliance & Risk

Microsoft Rolls Out New Defender XDR Alert Tuning to Ease SOC Fatigue

Devices & Workspace Tech​

AI Agents Are Moving Onto the Business Phone Number: Is UCaaS Becoming the Delivery Layer?

Unified Communications & Collaboration

8×8 Earnings: AI Surge Suggests Usage-Based Services Have Big Future

Security, Compliance & Risk

UC Compliance in 2026: Why Emerging Channels and AI are the New Risk Frontier

Talent and HCM Platforms

Workday Unveils Military Skills Mapper to Systematize Veteran Talent Spotting

Devices & Workspace Tech​

ISE 2026: Meeting Room Booking Systems Now Use 100x Less Power Than iPads—Here’s Why That Changes Everything

UC TV

Why 2026 CX Leaders Must Build “One Consistent Conversation” Across Every Channel

Devices & Workspace Tech​

Zoom Spaces Enjoys Agentic AI Upgrade: All Hail the Intelligent Meeting Room

Unified Communications & Collaboration

Most Collaboration Strategies Are Misaligned. Here’s How to Get Yours Right

Talent and HCM Platforms

AI in HR Is Growing Up: 10 Real Use Cases Actually Worth Your Time in 2026

Productivity & Automation

Gemini in Google Calendar: Why AI Scheduling is the New Productivity Battleground

Devices & Workspace Tech​

Apple Taps Q.ai Tech – Will Face-Controlled AI Change How We Use Devices?