Who Are Gartner's 2026 UCaaS Magic Quadrant Leaders, and Who Just Got Cut?
Cisco, Microsoft, RingCentral and Zoom retain Leader status in Gartner's 2026 UCaaS Magic Quadrant, as the vendor field narrows to nine
Marcus Law · 4 Aug 2026
Vonage Gets a New CEO as Ericsson's Own Chief Admits the Business "Has Not Been Contributing"
Christophe Van de Weyer becomes Vonage CEO on 15 August, as Ericsson's Börje Ekholm admits the business "has not been contributing."
Marcus Law · 4 Aug 2026
Logitech Marks Tenth Straight Quarter of Growth, But Warns of Supply Chain Hit Ahead
Logitech’s tenth straight quarter of growth lifts Video Collaboration and Pointing Devices, but a semiconductor supplier hit may curb sup
Marcus Law · 29 Jul 2026
Amazon Files for 5,105 Satellites to Keep Frontline Workers' Phones Connected Beyond Cell Coverage
What Amazon's 5,105-satellite FCC filing for direct-to-device connectivity means for businesses still locked into Starlink as their only LEO option
Marcus Law · 28 Jul 2026
Why Microsoft Dominated B2B Brand Visibility in Q2 2026
Techtelligence reveals Microsoft captured over a third of top brand mentions. Explore how Microsoft's AI strategy drove B2B tech visibility.
Sean Nolan · 15 Jul 2026
The AI Meeting Room: How Intelligent Cameras, Audio and Assistants Are Changing the Hybrid Experience
How intelligent cameras, audio and AI assistants are reshaping hybrid meetings in 2026, where they improve meeting equity, and where the accuracy risks sit
Marcus Law · 30 Jun 2026
Apple Raises MacBook and iPad Prices as AI Chip Crunch Hits Enterprise Hardware
Apple has raised MacBook and iPad prices due to rising memory costs driven by AI demand, increasing pressure on UC and enterprise IT budgets.
Christopher Carey · 25 Jun 2026
Cisco SD-WAN Manager Zero-Day Turns the Network's Control Plane Into the Target
Cisco SD-WAN Manager zero-day CVE-2026-20245 turns the control plane into the target. Published on UC Today, see why buyers should patch Cisco now.
Marcus Law · 25 Jun 2026
Why Your Team Is Always Busy, But Nothing Important Gets Done
Task completion isn't progress. Learn the PMO metrics and mindset shifts that turn activity into real business outcomes.
Thomas Walker · 5 Jun 2026
From Note-Taker to Co-Worker: How Infocomm 2026 Marks AI's Next Step in UC
Ahead of Infocomm 2026, Microsoft, Cisco, and Zoom are reframing AI not as a meeting tool, but as a workflow participant. Here's what that shift means for enterprise IT.
Marcus Law · 2 Jun 2026
The HCM Platform Buying Framework That Prevents You Investing in Expensive Workforce Guesswork
Use this HCM buying framework to avoid costly workforce guesswork. Evaluate platforms by data, adoption, governance, and outcomes.
Alex Cole · 29 May 2026
Your Service Management Strategy Isn’t Reducing Incidents. It’s Just Making Them Easier to Track
Is your IT service management strategy actually preventing incidents, or just making them easier to track? It's time to find out.
Rebekah Carter · 28 May 2026
Is Your HCM Strategy Optimizing Headcount Instead of Improving Workforce Impact?
Is your HCM strategy optimizing headcount instead of impact? Metrics and examples to measure workforce productivity and outcomes.
Alex Cole · 22 May 2026
Gamma Communications: The £1 Billion Battle for Britain's UCaaS Backbone
Three private equity firms are racing to acquire Gamma Communications. Here's what the bids reveal about the future of UK UCaaS infrastructure.
Marcus Law · 20 May 2026
1 in 4 Executive Leaders Have No Formal Metrics for Workplace Productivity - So What Now?
1 in 4 executive leaders have no formal workplace productivity KPIs. Here's what the data says about the modern workplace and what's next.
Sean Nolan · 14 May 2026
Your Task Prioritization Isn’t Broken. It’s Designed to Reward Urgency Over Importance
If your task prioritization strategy is still set up to reward urgency over importance, you're creating your own workflow problems.
Rebekah Carter · 14 May 2026
UKG Moves to Fix Payroll Errors at Scale With New Pro Pay and Workforce AI Launch
UKG has launched Pro Pay with Workforce AI, an AI-powered payroll solution designed to reduce errors, automate complex workflows, and help organizations ensure employees are paid accurately and on time
Kristian McCann · 13 May 2026
Is Per-Seat SaaS Pricing Dead? monday.com’s Consumption-Based Pricing Pivot
Could monday.com's Q1 2026 results quietly signal the end of per-seat SaaS pricing, and the rise of AI consumption-based pricing models?
Thomas Walker · 12 May 2026
Why Does Your Talent Data Look Complete but Fail to Predict Workforce Performance?
Why talent data accuracy fails workforce performance prediction — and how dynamic workforce signals improve planning and insight.
Alex Cole · 8 May 2026
Microsoft, Zoom and Google Tighten Meeting Bot Controls as Otter Case Nears Hearing
Microsoft Teams, Zoom and Google Meet are tightening controls on AI meeting bots as the Otter.ai lawsuit approaches a May 2026 hearing.
Rob Scott · 6 May 2026
How to Prove ROI on Collaboration Platforms Without Guesswork
Prove collaboration ROI with CFO-ready cost models, consolidation savings, and unified communications ROI metrics.
Thomas Walker · 30 Apr 2026
DeepSeek V4 is Here. What Does it Mean for Enterprise Productivity?
DeepSeek V4 launched on 24 April 2026 with a 1 million-token context window, MIT licence, and API pricing far below OpenAI and Anthropic.
Marcus Law · 27 Apr 2026
Signals That Your Employee Trust Is Shot—And What Leaders Can Do About It
Employee trust is at record lows, and spotting the subtle signs of its erosion is critical for leaders seeking to maintain engagement, productivity, and organizational resilience
Kristian McCann · 24 Apr 2026
HR Tech Europe 2026 Takeaways: AI Isn’t Augmenting HR, It’s Transforming It
Leaders from SoundCloud, Cisco, HiBob, and a spritely startup show how AI is not just reshaping everything from hiring, workforce strategy, but introducing new roles for HR
Kristian McCann · 23 Apr 2026
More AI, More Complexity: What SolarWinds' 2026 Report Really Means for IT Service Management
New SolarWinds research reveals 44% of IT teams are managing more incident response than ever - despite increasing AI adoption.
Sean Nolan · 22 Apr 2026
Workday and Achievers Partner to Better Integrate Employee Engagement Into HR Workflows
Workday and Achievers are integrating recognition and rewards directly into HR workflows to make employee engagement more integral
Kristian McCann · 21 Apr 2026
How Workplace Analytics Platforms Prove ROI at Scale
Discover how workplace analytics ROI is proven through workforce management platforms, employee productivity analytics, and data analytics.
Sean Nolan · 20 Apr 2026
Can You Prove Inclusion Technology Drives Business Performance?
Belonging in the workplace boosts retention, productivity, and ROI when leaders measure inclusion with clear business metrics.
Sophie Wilson · 15 Apr 2026
Monday.com’s Shift Away From SMBs Signals a SaaS Industry Realignment
Monday.com is shifting away from SMBs toward enterprise clients. Discover what this means for SaaS pricing, and AI investment.
Thomas Walker · 13 Apr 2026
The Office Has Left the Building: Here's How to Ensure Your Headsets Follow
Jabra’s Evolve3 headsets aim to fix hybrid call quality with AI noise suppression, Teams and Zoom-certified audio, and boomless comfort.
Kristian McCann · 1 Apr 2026
From Tradition to Tech: How Lower-Tier Football Teams Are Modernising Stadiums
English football club Chesterfield FC has installed digital screens, live updates, and interactive signage at its League Two stadium.
Christopher Carey · 31 Mar 2026
Evolve IP Supercharges Microsoft Teams Voice Worldwide With Operator Connect Offering
Evolve IP's global launch of Microsoft Teams Operator Connect transforms cloud telephony with carrier-grade resilience and AI insights.
Kieran Devlin · 26 Mar 2026
Are You Governing AI Yet? Why Theta Lake’s China Launch Represents a Market Shift
Theta Lake adds over 140 new customers and launches dedicated data centers in China as it expands its AI-native compliance platform globally.
Marcus Law · 24 Mar 2026
Virtual Frontlines: The Reality Behind the XR Headsets Shaping Modern Defence
XR training is gaining traction in defence and aviation, with Varjo positioning mixed reality headsets as tools for high-fidelity simulation systems.
Christopher Carey · 20 Mar 2026
The Return on Recognition - What is the Business Case for Employee Engagement Investment in 2026?
Prove the ROI of employee engagement in 2026 using retention, absenteeism, wellbeing, and performance metrics that finance trusts.
Sophie Wilson · 10 Mar 2026
The Metaverse is Dead. Pico Thinks Enterprise XR is Just Getting Started
Pico has launched PICO OS 6 and Project Swan, a new enterprise XR headset due in late 2026. With Meta out and Apple stalling, is this the device enterprise has been waiting for?
Marcus Law · 5 Mar 2026
Salesforce Q4 Earnings: Record Quarter Puts Slack at the Heart of the Agentic Enterprise
Salesforce posted record Q4 FY26 results with Agentforce ARR up 169%. Here's what the numbers mean for enterprise communications.
Marcus Law · 26 Feb 2026
The Cost Spike Nobody Budgeted For: Why “Do Nothing” PBX Strategies Are Breaking
Legacy PBX “do nothing” strategies are breaking as Openreach copper price hikes, support scarcity, and dual-run UCaaS costs drive an unbudgeted cost spike
Marcus Law · 26 Feb 2026
Cutting Costs, Not Corners: How AT&T Cloud Voice Is Reshaping the Modern Enterprise
In 2026, the mandate I’m seeing for IT leaders is paradoxically simple yet incredibly difficult: innovate faster, but spend less.
Rob Scott · 25 Feb 2026
IT Leadership Interview: Inside the Smart Building Revolution: Digital Twins at Work
Brian Churchard explains how digital replicas of buildings are delivering real energy savings, operational insight, and asset visibility
Christopher Carey · 24 Feb 2026
Is Your Organisation Actually Using Gemini, or Just Paying For It?
Google's new Gemini usage reports show admins exactly who's using AI — and who isn't. Here's what the data means for your workforce strategy.
Marcus Law · 24 Feb 2026
XR & Accessibility: The Inclusion Opportunity Leaders Are Missing
Investing in XR & accessibility could be the ultimate way to make your workplace more inclusive and productive. Here's how to get started.
Rebekah Carter · 23 Feb 2026
RingCentral, OpenAI Partner to Elevate Voice AI as the New Frontier
RingCentral and OpenAI have integrated GPT-5.2 into live enterprise voice calls, aiming to deliver the immediate ROI businesses need.
Kieran Devlin · 23 Feb 2026
If You’re Not Planning for Smart Glasses for Frontline Work, Your Workforce Already Is
Smartglasses for frontline work are redefining productivity. Here are the expectations businesses need to prepare for.
Rebekah Carter · 23 Feb 2026
monday.com vs Asana vs Smartsheet: Which AI Strategy Will Win Enterprise in 2026?
monday.com vs Asana vs Smartsheet: Which AI strategy is winning enterprise in 2026? We analyse the latest features and Techtelligence intent data
Marcus Law · 19 Feb 2026
Interact Adds AI Features to Link Internal Comms to Business Value
Interact’s Winter Launch introduces AI-driven insights and a Workday integration to help internal communicators prove impact while making daily work easier for employees.
Kristian McCann · 19 Feb 2026
How Do You Prove UC ROI? The Framework Most Enterprises Still Ignore
Learn how to build a business case for UC and calculate UC ROI through productivity gains, cost savings, and strategic outcomes.
Thomas Walker · 18 Feb 2026
How Do Enterprises Scale and Sustain XR Business Success?
Get insights on how to ensure long-term XR success.
Alex Cole · 17 Feb 2026
Annual Surveys Are Dead. Enter Continuous Listening for EX Success
Surveys aren't enough to keep track of what your employees really experience anymore. You need tools that support continuous listening.
Rebekah Carter · 17 Feb 2026
Make the Move From Vibes to Evidence: Employee Experience Intelligence and the Rise of Culture Analytics
Wondering what's really going on for your teams? Here's how you can use employee experience intelligence to boost engagement.
Rebekah Carter · 17 Feb 2026
The 90 Day Playbook for ITSM & Connectivity Adoption Success
A 90-day ITSM adoption plan and connectivity monitoring rollout to improve UC reliability, reduce disruption, and boost employee experience.
Sean Nolan · 15 Feb 2026
Are You Ready For an Infrastructure Upgrade? How to Prepare for ITSM & Connectivity Adoption
Get your UC infrastructure upgrade readiness right with an ITSM implementation checklist, connectivity adoption plan, and ROI advice.
Sean Nolan · 15 Feb 2026
Head-to-Head: The Top Vendors Leading The Service Management & Connectivity Market
Compare ServiceNow vs Atlassian ITSM and Cisco vs Juniper connectivity for UC. A neutral buyer guide on AI, call quality visibility, and fit.
Sean Nolan · 15 Feb 2026
How Service Management & Connectivity Tools Actually Improve Productivity
Learn how service management and connectivity improves UC performance and productivity through a better digital employee experience.
Sean Nolan · 15 Feb 2026
Service Assurance & AIOps: It's Time to Fix the Monitoring Gap in UC
What does service assurance & AIOps really mean in UC and collaboration? Here's how you achieve a minimum viable solution.
Rebekah Carter · 15 Feb 2026
Five Proven Workspace Technology Use Cases That Deliver ROI
Explore five proven workspace technology use cases showing how enterprises achieve ROI and enhance employee experience in hybrid environments.
Sophie Wilson · 14 Feb 2026
Future-Proofing Compliance: Why Your Voice and Text Belong on a Single System
Why it matters: fragmented compliance adds cost and risk. Published on UC Today, Smarsh unifies voice, text, Microsoft Teams, Zoom, Cisco, 8x8 and AI.
Kristian McCann · 12 Feb 2026
Workday CEO Carl Eschenbach Steps Down as Aneel Bhusri Returns to Lead AI Push
Workday’s co-founder Aneel Bhusri returns as CEO to guide the company through an AI-driven transformation following a year of restructuring and market pressure.
Kristian McCann · 10 Feb 2026
How Enterprises Can Integrate XR Successfully in 2026
In 2026, enterprise XR adoption is a must. Find out here the best practices to successfully integrate it into your business.
Alex Cole · 6 Feb 2026