The conversation dives deep into the surge of voice phishing, credential misuse, and other identity‑focused attacks reshaping security across UC platforms like Microsoft Teams.
Key takeaways include:
- Voice phishing on the rise: Attackers now use pretexts such as IT support calls and “email bombing” to secure user trust — with a shocking 72% success rate.
- Credential theft and MFA bypass: Phishing‑as‑a‑service offerings help threat actors hijack legitimate sessions, even when MFA is enabled.
- The UC attack surface expands: Platforms like Microsoft Teams are being weaponised for impersonation and unauthorised access.
- Defence strategies: Centralised logging, employee awareness, and phishing‑resistant MFA (like passkeys) are now essential to mitigating these risks.
Subscribe to the UC Today channel for more interviews with security experts shaping the future of UC and collaboration technology.
