Recently 2600Hz expanded their reach as a leading provider of unified business communications by partnering with OneBill, a Billing and Revenue Management provider. By working with OneBill, 2600Hz created a strategic partnership to streamline and automate order provisioning, billing, invoicing, and taxation for 2600Hz customers. “We created this partnership to make our customers’ lives easier. We wanted to give them more of the tools that they need to be successful”, says Head of Marketing, Alisa Bartash.
The collaboration between both companies creates a synchronicity between KAZOO and OneBill’s platform to automate ordering and billing operations. Bartash shares, “we were looking at different revenue and billing platforms to determine which would fit inside of our platform, KAZOO, for seamless integration and also an organization that shares similar philosophies that has the customers’ best interest in mind”.
A Partnership That’s a Win for Everyone
From the customer perspective, this partnership makes sense because it helps enhance the customer experience. The tools OneBill provides will eliminate manual errors and allows customers to spend less time on billing, invoicing, and taxation and more time on sales and marketing in order for their businesses to grow. From a corporate standpoint, this partnership makes the best use of OneBill’s platform to offer 2600Hz’s partners everything they need to be successful within the realm of billing operations. OneBill is a leader in their industry, and they have built a solution that catered to the needs of our customers, some of whom were already using their platform. By bridging the gap and automating processes to create a unified experience it provides the best of both worlds along with streamlined integration between 2600Hz’s platform KAZOO and OneBill.
This partnership is more than just a broad alignment of interest. It has taken all levels of customers into consideration in terms of tangible success outcomes. “On the small business side, it’s a very affordable solution. We’re doing it for the benefit of our customers so they can get the best return on their investment as possible”, states Bartash.
“This is just another tool we’re providing to make their lives easier, to help them with their billing and invoicing, to make sure their revenue is coming in on time while helping to keep their costs low”
She goes on to explain, “this partnership is helping large businesses streamline their billing operations so they can become more efficient. OneBill also has taxation capabilities so it can help larger organizations with taxation requirements in multiple geographies”.
Businesses Can Achieve Their Global Potential Effortlessly
The partnership of these two customer-driven organizations also helps companies navigate a rapidly changing global market. OneBill offers an internal tax engine that can be set up for international taxes, and taxes such as VAT, GST, and HST can all be set up and synced via KAZOO. This gives partners the ability to create a variation on a product in a different currency and also assign them relevant tax codes for a specific regional market. Ultimately, it is easier for businesses to collect the required taxes regardless of where in the world they are providing services. The ability to provide consistent service for customers and peace of mind for users is the real return on investment for this new enterprise deal.
