Unified Communications & Collaboration News

Unified Communications & Collaboration

Interoperability by Law, Lock‑In by Design: How the EU’s DMA Is Testing UC’s Moat Model

Unified Communications & Collaboration

BIG UC Update: CallTower’s William Rubio on Global Growth, Partner-Led Growth and the Next Phase of AI in UC

Unified Communications & Collaboration

Still Treating UCaaS and CCaaS Separately? Why That Decision Is Costing You in 2026

Unified Communications & Collaboration

Microsoft Just Had Its Worst Wall Street Quarter Since 2008: Is There an AI Hangover?

Unified Communications & Collaboration

26North Acquires Intermedia In Major Shakeup of Cloud Comms Market

Security, Compliance & Risk

Subphonic Acquires Oak Innovation to Elevate Secure Call Recording With AI

Unified Communications & Collaboration

Evolve IP Supercharges Microsoft Teams Voice Worldwide With Operator Connect Offering

Unified Communications & Collaboration

When AI Hits the Wall – Why Agent Interoperability Is Becoming The Enterprise Bottleneck

Unified Communications & Collaboration

Finally a Frictionless Microsoft Teams Mobile Experience? Breaking Down the New iOS, Android Update

Security, Compliance & Risk

Are You Governing AI Yet? Why Theta Lake’s China Launch Represents a Market Shift

Service Management & Connectivity

Vonage, ServiceNow to Elevate CX and IT Management With New Voice AI Integration

Security, Compliance & Risk

Avaya’s Nexus Aims to Bridge Legacy Communications and Cloud Voice for Regulated Sectors

Unified Communications & Collaboration

You’re Probably Paying the AI Tax: Start Negotiating AI Pricing in UC and Collaboration Tools

Unified Communications & Collaboration

The Hidden Technical Debt: Why ‘Simple’ Integrations Keep Breaking

Unified Communications & Collaboration

Microsoft Considers Legal Action Over $50 Billion Amazon-OpenAI Cloud Deal

Unified Communications & Collaboration

Live Translation in UC Is Expanding Risk as Fast as Inclusion

Unified Communications & Collaboration

How Brinks Secured Its Global Communications with a 60-Day Webex Calling Migration

Productivity & Automation

Zoom Just Fixed the Post-Meeting Black Hole — and Knowledge Workers Will Never Work the Same Way Again