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UC Today’s Rob Scott hosts Claire Snow who leads the Avaya Cloud Office go-to-market for Avaya in the UK & Ireland and channel partner Mark Taylor, Director at Fortay Connect, and together they discuss Avaya’s latest agent proposition.
While the master agent model has flourished in the U.S., the model is still relatively new to many European channel partners. The rapid move to cloud communications, UCaaS and CCaaS is driving the need to move legacy resellers to the new model.
If you’re looking for more information on this topic visit Avaya.
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