Zoom Docs Announced, New AI Companion Features Launched, new Crestron Zoom Certifications, and More Revealed at Zoomtopia 2023
There has been a plethora of news at this week’s Zoomtopia 2023.
Zoom has launched its AI-powered solution, Zoom Docs, to improve worker productivity and collaboration. The company says the collaboration workspace is “purpose-built to address today’s hybrid working challenges”. It includes document and wiki creation and seamless workflow and project management processes.
Smita Hashim, Chief Product Officer at Zoom, commented:
Hybrid work is hard enough, and the status quo for document creation and collaboration isn’t cutting it anymore. Zoom is helping our customers by bringing the definition of a ‘doc’ into 2023 — with powerful document authoring and collaboration capabilities, modern collaboration tools, and a next-gen workspace built from the ground up with AI at its heart; Zoom Docs is that solution.”
Zoom also expanded AI Companion’s summarisation capabilities to new industry customers in higher education and healthcare at Zoomtopia. Compounding that announcement, Zoom unveiled a new capability for AI Companion, the idea generation board in Whiteboard, which is now generally available, and outlined the next waves of compelling features currently in development for the generative AI assistant.
Furthermore, Crestron introduced new solutions and certifications at Zoomtopia to aid Zoom customers in their daily workflows. Crestron received Zoom certifications for the Videobar 70 and intelligent video cameras. It launched a new Zoom Phone Appliance and Scheduling Panel with Zoom Rooms software.
Additionally, the Snom M500 DECT series has been certified by Zoom Phone, which Snom Americas believes will “revolutionise the Zoom Phone resellers channel”. Zoom also introduced enhancements, incentives, and support programs to strengthen its partner program, Zoom Up.
- Read more about Zoom Docs
- Read more about AI Companion’s new features
- Read more about Crestron’s Zoom Certifications
Mitel Closes on Unify Acquisition to Enhance UC Offerings
Mitel has closed on its transaction to acquire Atos’s UC and collaboration business Unify to bolster its UC and collaboration offerings.
The acquisition signals the combined company’s position as a global leader in UC and collaboration. Mitel says it now commands the number two position in global market share for enterprise UC. Mitel also stated that the transaction grows regional leadership with a number one position in Europe, the Middle East and Africa (EMEA) and more than ten individual countries.
“This is a transformative milestone for the Mitel and Unify teams and for the broader communication and collaboration industry,” Tarun Loomba, Mitel President and CEO, said. “Unify brings a strong geographic footprint, rich portfolio, deep enterprise expertise, and talented team that perfectly complement Mitel’s strengths. I am truly excited about the future we will build together and the critical communications innovation we will deliver for our customers, partners, and employees.”
Mitel says it plans to ensure continuity for customers and partners of Mitel and Unify solutions. They can expect the same products and services they enjoy without disruption. Resellers and strategic technology partners have also been assured of minimal disruption, with Mitel telling partners to expect “little to no” change this year. Terms of the transaction were not disclosed.
Neat Appoints Former Zoom Exec as CEO
Collaboration hardware vendor Neat has appointed former Zoom Chief Marketing Officer Janine Pelosi as its new CEO.
Pelosi has almost two decades of tech industry experience. She left Zoom in May after aiding the company’s growth journey from start-up to household name it is today.
Pelosi said:
Neat has an incredible product, team, and market opportunity ahead. As businesses manage both the benefits and complexities of hybrid work, Neat supports this new landscape and empowers teams to connect and accomplish more together. I’m excited to bring these capabilities to a broader customer base, work closely with Microsoft, Zoom, and our expanding ecosystem of partnering apps and services, and join forces with a team of brilliant, entrepreneurial individuals.”
Over the past year, further leadership hires have been made to enhance Neat’s go-to-market team, such as Todd Meister as Chief Operating Officer and Martijn Blokland as Vice President and General Manager of Neat’s International business. Neat appointed experienced professionals, including Kevin McMenamy as Vice President of Software Engineering & CTO and Priscilla Barolo as Head of Marketing and Communications, to oversee the engineering and marketing teams.
Intrado Announces New CEO
Intrado has appointed Matt Carter as its new Chief Executive Officer.
Replacing the outgoing CEO, Jeff Robertson, Carter has over 25 years of senior leadership experience in the enterprise networking, cloud, and digital technology industries. Before Intrado, he was CEO of Aryaka Networks, a Silicon Valley venture-backed SAAS network and security platform business that accelerated global enterprises’ digital transformation.
“I am honoured to join Intrado as CEO and look forward to working closely with the company’s Board, leadership team, and talented employees,” Carter said. “Together, we will continue to execute on Intrado’s critical provision of robust, resilient, intuitive, and insightful solutions to emergency responders that allow them to quickly and effectively provide assistance when it is needed most.”
Before his role at Aryaka, Mr. Carter was President and CEO of Inteliquent, Inc., overseeing the business’s turnaround strategy. This positioned Inteliquent as a significant player in emerging industries. Before that, Carter was President of Sprint’s global enterprise business, managing the organisation’s billion-dollar B2B business unit.
