BSB Points to Support and Customer Ownership as Key to UCaaS Success

UC Today's David Dungay hosts Peter Johnson, President, BSB Communications and partner of Intermedia

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Published: August 29, 2023

David Dungay

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UC Today’s David Dungay hosts Peter Johnson, President, BSB Communications and partner of Intermedia.

The conversation covers the following points:

  • Why BSB looked beyond their current Mitel partnership to Intermedia
  • What makes a successful UCaaS migration?
  • Why is customer ownership important to BSB and the customer base?
  • Is there a danger too much of the channel is handing customer ownership over to vendors?

If you’re looking for more information on this topic, visit Intermedia.

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