Gamma Communications is implementing XConnect’s global numbering intelligence solution to increase the efficiency of its business messaging.
By incorporating XConnect’s number portability and number range services, Gamma’s messaging traffic will be sent to cloud mobile numbers more efficiently.
XConnect believes it will improve the efficacy of Gamma’s cloud mobile messaging system, as well as its user experience. Two-factor authentication (2FA) via SMS will also work better, increasing security without compromising user experience.
Tim Ward, VP Number Information Services at XConnect, said: “Ensuring the rapid and accurate delivery of messages is critical to customers. Because of Gamma’s unique cloud mobile numbering solution, not everyone recognises how to route messaging traffic correctly to them. But by hosting an up-to-date record of their ranges we assure message delivery and enable the best possible service to their customers.”
“We are supporting the growth and optimisation of Gamma’s messaging business and enabling it to deliver new market reach with greater precision and performance. By harnessing our data, Gamma can deliver dependable levels of reliability to its customers and upscale its business messaging service across its target markets.”
XConnect is part of Somos, Inc., which purports to be the administrator of over 3 billion numbers to build seamless communications between enterprises and consumers.
Describing itself as a trusted global registry of network and subscriber information, XConnect aims to optimise global communication services. Its services include voice and messaging routing, fraud protection and next-generation communications.
Gamma is an AIM-listed Unified Communications as a Service (UCaaS) supplier, operating in the UK, Germany, Spain, Netherlands, Belgium, and Luxembourg. The company suffered a pandemic related blip in its H1 results last year.
Mike Mills, Director of Cloud & Infrastructure Partners at Gamma, said:
“The messaging industry is experiencing exponential growth, and telecoms players need be prepared to meet their customers’ changing requirements. Having seen exponential growth on our Cloud Mobile product since its launch several years ago, we needed to ensure that the service was the very best it could be, given the mission-critical nature of the service we provide and the high-profile nature of our customers. By working with XConnect, we can ensure that they are benefitting from a database that is continuously updated and cleaned for maximum efficiency.”
XConnect’s Number Information Services are accessible via its globally distributed hybrid cloud platform.
