GoTo is expanding its operations in Europe by bringing its GoTo Connect and GoTo Resolve products to Austria.
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The move follows recent product launches in Italy and Southeast Asia, including Singapore, the Philippines and Malaysia.
The flexible-work software provider, GoTo, is targeting small to medium size Austrian businesses with its UCaaS application, GoTo Connect, and IT management and support product, GoTo Resolve.
Sion Lewis, General Manager of EMEA, GoTo, said:
“GoTo’s global expansion, including today’s launch into the Austrian market, represents our commitment to serving growing businesses across the globe, bringing a new, unified portfolio of communications and IT support solutions.
“Our mission is to empower businesses of all sizes who once saw reliable, flexible work tools to be out of their reach.
“While many providers in the space only solve for one point solution, GoTo is bringing together IT management and support with communications capabilities in one affordable application.
“GoTo is dedicated to being the only one-stop-shop to allow small and midsized businesses to thrive remotely.”
GoTo revealed its Austrian market size by quoting Austria’s Ministry for Digital and Economic Affairs as saying SMB businesses make up 99.6% of all domestic Austrian companies.
The company also believes the pandemic is pushing these Austrian SMB companies into flexible workstyles and cloud solutions, which can be facilitated by its product offerings.
According to GoTo, the company’s international expansion and new global partner program are building on its growth, its 99.999% uptime and experience with zero trust security.
Daniel Holzinger, Founder and Managing Director of colited, a Management Consultancy Partner of GoTo’s, said: “We are very pleased that we can now also offer GoTo Connect in Austria.
“Having already worked together in Germany, we know GoTo to offer comprehensive, cloud-based communications solutions and see great potential for the local small and midsized market.
“We are excited to expand GoTo’s UCaaS and contact centre and remote support capabilities to organizations large and small to help Austrian businesses thrive.”
GoTo Connect & GoTo Resolve
GoTo Connect is a customizable cloud-based telephony system. The new UCaaS solution incorporates collaboration features, call management, video meetings, contact centre capabilities and more into a single, unified application.
Additional features of GoTo Connect include deep Facebook integrations for customer-facing teams, WebChat widgets, and more.
GoTo Resolve is designed to simplify IT management and support, utilizing various GoTo technologies, including a new conversational ticketing and support toolset.
Zero trust security architecture in GoTo Resolve keeps endpoints safe from cyber-attacks and supply chain vulnerabilities. All sensitive actions, such as automation tasks or remote access, are treated with an always verify approach.
GoTo Resolve can be integrated in minutes, and its prices range from a free option up to “very reasonable”, according to GoTo.
GoTo Partner Network
GoTo also has a new GoTo Partner Network, designed to help its partners grow their businesses.
Current and new partners may receive marketing, integration or sales partner investments.
The program has a tiering model of benefits depending on performance levels to provide further revenue opportunities for partners.
GoTo is a UCC (unified communications and collaboration) and IT management and support provider with 3,000 global employees and offices in North America, South America, Europe, Asia, and Australia.
Earlier this year, the company underwent a rebranding, changing its name from LogMeIn to GoTo.
