Leading value-added distributor for the US, Jenne, Inc., recently announced their new solution for helping end users make the most out of their unified communication and collaboration services. Ever since their launch in 1986, Jenne has been committed to giving integrators and service providers a better way to reach the market. Now, they’re launching a brand-new virtual workshop for users of Avaya Office IP.
The instructor-led training strategy comes from Jenne University. It’s a two-day long, highly interactive workshop that’s intended to give Avaya end users all the information they need to truly make the most out of their IP Office administration experiences. The first workshop is scheduled to take place on the 29th and 30th of May this year.
What to Expect from the Workshop
Packed with comprehensive lessons into the Avaya IP Office experience, this Jenne workshop has been advertised as the ultimate in-depth approach to understanding Avaya IP services. The training session is designed to provide students with all the education they need to connect to and engage with the IP Office experience. There are lessons on how to perform basic administration tasks and use the IP Office web manager.
Though the course will take place online, it will also be led by a Jenne Avaya-certified instructor, Ray Stephens. He will be responsible for guiding students through a broad selection of valuable and informative topics about Avaya IP Office, including:
- How to create phantom and physical users
- How to use the web management interface with Avaya
- How to program buttons
- How to modify and create groups
- How to establish incoming call routing processes
- How to set user rights and develop shortcodes
- How to work with SoftConsole
- How to manage licensing and hot-desking
Dive into the Potential of Avaya IP Office
Jenne has been a preferred learning partner and award-winning training service for almost fifteen years now, according to the Senior Director of technical services and training for Jenne, Jim Karaffa. The brand is thrilled that they’re now able to offer end-users the award-winning training that they deserve. Apparently, the educational solution was designed in response to requests by partners on the behalf of customers.
The first Avaya IP Office course will take place at 10 am to 4 pm (EST) on May the 29th. The classes on May 30th will run between 10 am and 2 pm (EST), and there’ll be an additional 45-minute test on the second day. All students will have the opportunity to prepare for and take a certification exam on their last day. Requirements to participate in the course include at least 3 Avaya IP phones from the 96xx series, internet access, and administrative privileges. You don’t need any prior knowledge of Avaya IP Office to attend, but you will need to pay a training fee of $495 per student.
