NEC Enterprise Solutions has made two new cloud-based UC packages available in the UK for customers who have deployed Microsoft Teams.
UNIVERGE BLUE “WITH” Microsoft Teams and UNIVERGE BLUE “FOR” Microsoft Teams allow customers to choose between integrating the UNIVERGE BLUE CONNECT UCaaS solution with the Teams application or using a Teams-specific version of CONNECT to work alongside Teams.
“These two packages come fully integrated with NEC’s recently introduced comprehensive, cloud-based unified communications solution, UNIVERGE BLUE CONNECT,” says NEC UK & Ireland Sales Director, Andrew Cooper.
“They combine the best of both solutions by enabling customers to use Microsoft Teams for collaboration and NEC UNIVERGE BLUE CONNECT for business-grade, cloud-based phone system features, such as contact centre, and advanced call routing”
UNIVERGE BLUE CONNECT “FOR” Microsoft Teams integrates PBX functionality into a Teams application and is most suited for customers who want to make all calls through Teams, without the need for features, such as call centre.
UNIVERGE BLUE CONNECT “WITH” Microsoft Teams adds all advanced features of an enterprise PBX, including contact centre, to a Teams environment, while still using the platform for collaboration, chat, meetings, and file management.
Ram Menghani, President of Product Development for NEC Enterprise Communications Technologies, stated:
“Microsoft Teams saw a tremendous uptick in user adoption in 2020 and succeeding months. Knowing that many of our customers use Microsoft Teams, developing a solution that complements Microsoft Teams was a natural next step for our UNIVERGE BLUE CONNECT platform”
“By combining the strengths of UNIVERGE BLUE and Microsoft Teams, our customers get the best of both products with industry-leading cloud-based collaboration, contact centre, and telephony capabilities.”
