Patrick is joined by special guest Steve Neil who is Channel Partner Manager at Audio Productions (AudPro).
This episode was recorded during UC EXPO 2018. Steve explains the history of AudPro and how the market has developed for them in the UK.
Steve then explains the importance of more modern and enhanced call experiences for customers. AudPro amplify their customer’s brands with their services. It enable users to reflect their image through a system which is often the most critical business system for direct contact with customers. Phone systems play a huge part in a businesses procedures and therefore maximising their efficiency is crucial.
“Over 30% of customers will hang up and never ring again”
AudPro provide services to all sizes and industry verticals, and Steve provides some real world examples of the most innovative ideas that organisations have put into action.
“20% of purchasing decisions are made by people who listen to an on hold message, so it’s real ROI we are talking about here”
Finally Steve provides all of the best contact channels to get hold of him and discover more about AudPro.
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Presenter and Tech Journalist Patrick Watson and special guest Steve Neil.
