Unified Communications & Collaboration News

Editor's Picks

Unified Communications & Collaboration

Why Frontline-First Communications Are Becoming Operational Infrastructure

Unified Communications & Collaboration

Frontline-First Communications: Connecting the Workforce Where It Matters Most

Latest News

UC vendor lock-in

Unified Communications & Collaboration

Before You Sign That UC Contract, Here’s How to Avoid UC Vendor Lock-In

Why Are Enterprises Merging UC and Contact Centers? The Integration Trend You Can’t Ignore

Unified Communications & Collaboration

Why Are Enterprises Merging UC and Contact Centers? The Integration Trend You Can’t Ignore

Microsoft Facing Class Action Lawsuit Alleging Teams Illegally Collects Voice Data

Security, Compliance & Risk

Microsoft Facing Class Action Lawsuit Alleging Teams Illegally Collects Voice Data

HCLTech, Cisco Aim to Redefine the Route to AI For 'Fluid' Contact Centers

Unified Communications & Collaboration

HCLTech and Cisco’s ‘Fluid’ Contact Center Aims to Redefine the Route to AI

Are Collaboration Analytics Destroying Employee Trust? How to Prove ROI Without Surveillance

Unified Communications & Collaboration

Are Collaboration Analytics Destroying Employee Trust? How to Prove ROI Without Surveillance

Cisco Earnings Analysis: Why Record AI Orders Still Triggered a Market Sell-Off

Unified Communications & Collaboration

Cisco’s AI Paradox: Why Record Earnings Still Triggered a Market Sell-Off

Microsoft Teams' New People Skills Feature Turns Profiles into Talent Engines

Employee Engagement & Recognition

Microsoft Teams’ New People Skills Feature Turns Profiles into Talent Engines

Unified Communications & Collaboration

Zoom’s AI Companion Goes Cross-Platform with Microsoft Teams and Google Meet

The panel of Microsoft Teams experts discussing the latest trends.

Unified Communications & Collaboration

France Ditches Teams, Calls Get Meets Interoperability, Duanex CEO talks Ditching Slack for Teams

Meta to Launch WhatsApp Voice and Video Calling on the Web: Key Takeaways for IT and CX Leaders

Unified Communications & Collaboration

Meta to Launch WhatsApp Voice and Video Calling on the Web: Key Takeaways for IT and CX Leaders

Are Your AI Meeting Tools Breaking Compliance Rules? The Governance Gap Most UC Teams Ignore

Security, Compliance & Risk

Are Your AI Meeting Tools Breaking Compliance Rules? The Governance Gap Most UC Teams Ignore

IT Leadership Interview: Why AI in Managed Services Needs a 'Client Zero' Strategy

Productivity & Automation

IT Leadership Interview: Why AI in Managed Services Needs a ‘Client Zero’ Strategy

Enterprise Connect 2026 Exhibitor Spotlight

Devices & Workspace Tech​

Enterprise Connect 2026: The Unified Communications Crossroads in Las Vegas

Tata Communications Unveils AI ‘Digital Fabric’ to Fix the Enterprise Nervous System

Service Management & Connectivity

Tata Communications Unveils AI ‘Digital Fabric’ to Fix the Enterprise Nervous System

Vertical UC

Unified Communications & Collaboration

Vertical UC is the New Battleground: Evaluating Vertical-Specific Solutions for Unified Communications

ISE 2026

Devices & Workspace Tech​

ISE 2026 Event Roundup: Interoperability, Invisible AI, and the Fight for Scalable Rooms

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