Cloud-based platforms for unified communications are becoming increasingly essential in today’s world. Transitioning essential communication systems into the cloud provides companies with a unique opportunity to improve business continuity and agility, while cutting costs.
What’s more, with the impending PSTN switch-off drawing ever closer, organizations are under increasing pressure to either adapt, or risk losing crucial services. Fortunately, RingCentral, a market leader in the UCaaS landscape, offers a powerful solution.
The RingCentral MVP platform combines messaging, video and phone technology into a single platform designed to empower the global workforce. The scalable solution promises a lower cost of ownership to business leaders, as well as phenomenal security, flexibility, and user-friendly features.
Let’s take a closer look at the RingCentral MVP platform.
The RingCentral MVP Platform: Features
The RingCentral MVP platform is a one-stop-shop for team productivity, collaboration, and communication. It allows business leaders to combine all of their communication tools into a single platform, enhanced with mobility features for modern work, and a range of customization options.
As an innovator in the UCaaS landscape, RingCentral has built its platform around the needs of today’s business leaders. The highly flexible ecosystem, named a leader in the Gartner Magic Quadrant, even comes with an “app gallery” where companies can find integrations with CRM tools, workspace solutions, and even Microsoft Teams.
RingCentral even recently updated its integration with Microsoft Teams, to ensure users can leverage intelligent queues in Teams, access Microsoft Exchange connections and more.
Key features of the MVP platform include:
- Powerful meeting tools: Users can connect via HD video meetings, enhanced with AI technologies and automation. It’s even possible to use the collaborative notes system to take notes in real-time, or leverage AI meeting insights to create summaries automatically.
- Whiteboarding and collaboration tools: The RingCentral whiteboard gives employees a large digital canvas where they can work collaboratively using visual tools. There are also various other tools available for unifying remote, hybrid, and in-office workers.
- Faxing: RingCentral’s MVP solution also includes intuitive online faxing solutions. They require no hardware, offer advanced encryption, and even come with scheduling tools to help send correspondence at the perfect time.
- Global calling: RingCentral empowers companies to connect via voice anywhere in the world. The solution offers a range of advanced calling features, as well as bring your own carrier options, so you can utilize telephony networks anywhere in the world.
- Messaging: The messaging tools on RingCentral MVP support team members in staying connected on the move. Anyone can turn a conversation into a call or meeting at the click of a button, and create customizable tabs, folders, and workflows within chat.
- Admin tools: The Admin features on RingCentral MVP include everything from automatic and on-demand call recording, to role based access control, user groups, shared lines, calendars, events, and task management.
- Analytics: Business leaders can make more intelligent decisions for growth with performance reports, quality of service reports, meeting dashboards, adoption and usage statistics, and a range of other valuable analytics features.
The Benefits of RingCentral MVP
RingCentral MVP gives businesses a comprehensive platform for managing communications and collaboration for team members around the world. The platform offers a robust feature set, combined with ease of use, and intelligent tools, to help companies enhance their communications.
Some of the key benefits of RingCentral MVP include:
- Constant innovation: RingCentral is dedicated to constantly updating its platform to address audience needs. The company is building a solution dedicated to intelligent, connected experiences. In 2022, RingCentral even added more than 800 new features and enhancements to the MVP ecosystem, based on its knowledge of its target audience.
- Flexibility with an open platform: RingCentral offers one of the most flexible unified communication platforms around. Alongside integrations with tools like Salesforce, Microsoft Teams, Slack, and more, the company also supports APIs for workflow automation. This means companies can customize their communication stack to suit their needs.
- Global accessibility and scalability: MVP supports messaging, phone, and video capabilities around the world. Every plan comes with unlimited meetings and conferencing options, local dial in numbers across various countries, and access to phenomenal quality of service tools. The service is even available in more than 10 languages throughout 45 countries.
- Intelligent meetings and collaboration: RingCentral is focused on bringing teams together like never before. MVP supports RingCentral Rooms for hybrid meetings, whiteboarding tools, collaboration features, HD video and audio conferencing, and even AI-powered assistants for summarizing meetings.
- Powerful insights and analytics: With RingCentral MVP, companies can stay one step ahead of crucial metrics and KPIs. The company’s robust range of analytical tools covers everything from live reports, to adoption and usage statistics, and meeting recordings. Plus, integrations allow companies to consolidate their data from various platforms.
- Exceptional security and reliability: RingCentral takes security seriously, with session timers, VoIP country blocking, encryption for calls, and data localization. Companies can depend on RingCentral to deliver 99.999% uptimes, and exceptional compliance and privacy features on every plan.
RingCentral MVP: The Verdict
More than just a basic unified communications platform, RingCentral MVP adheres to the changing needs of companies in the new world of work. Designed to empower employees wherever they are, support administrators, and streamline business performance, MVP gives companies a comprehensive toolkit for communication success.
The highly flexible platform works well with a host of different tools, allowing organizations to create a single pane of glass toolkit for productivity and collaboration. What’s more, because RingCentral is committed to constantly upgrading and improving the MVP platform, it’s only getting better.
As new innovations continue to emerge in the UC landscape, RingCentral adds to the MVP platform with more advanced analytics, AI, automation, and productivity tools. As an added bonus, the UCaaS solution can even be accessed in tandem with RingCentral’s contact centre technology, allowing businesses to bridge the gap between CCaaS and UCaaS investments.
For companies in search of the perfect combination of feature-rich technology, ease of use, innovation, and flexibility, RingCentral MVP stands ahead of the pack.
Severine Hierso, Director of Product Marketing, International at RingCentral says:
“Our team is constantly innovating and evolving the platform to ensure RingCentral MVP adapts to the changing needs of companies in the modern work environment. It is thoughtfully developed and designed to empower employees, support administrators and ultimately enhance business performance. With the unprecedented rise of remote and hybrid working, we also wanted to ensure that flexibility is baked in. For us that means making sure the platform integrates well with various tools, enabling organisations to create a unified toolkit for productivity and collaboration.
We also consistently upgrade the MVP platform, incorporating advanced analytics, AI, automation and productivity tools to keep up with a constantly evolving workplace landscape.
The result of our hard work means RingCentral MVP offers a feature-rich, user-friendly, innovative, and flexible solution for companies wanting to stay ahead of the curve.“
