The virtual doors at UC Summit opened today at 10am for the start of an enhanced three-week virtual experience. Aimed at end users, this digital event is designed to give business leaders the information and insights they need to make better technology choices.
Week one is dedicated to unified communications with specialist content and relevant vendors taking centre stage. Look out for week two and three where we will be focusing on collaboration and customer experience respectively.
The team has been working tirelessly to prepare the UC Summit platform with a range of new features to engage visitors and to offer a truly digital experience. Now in its second year, UC Summit has already carved out a name for itself within the communications industry.
Visitors can look forward to in-depth conference sessions, live and on-demand, with some of the world’s top analysts and thought leaders.
The world of work has changed immeasurably over the last 12 months driven by a global pandemic and subsequent economic conditions. UC Summit will explore the future of work and explore the major trends impacting businesses today.
In our exhibition hall, we have those technology vendors at the forefront of tackling the ‘new normal’ businesses find themselves in. Our new interactive booths will provide visitors with a rich resource of information on the latest solutions across the market.
Week one – UC Week – don’t miss out
Week one kicks off with a number of high-profile keynotes, including special guest Jay Latta, Emerging Technology Strategist. Jay’s unique keynote, 25th January at 3pm, will focus on the future of work and he presents a story about ‘Digital Darwinism’:
- Keynote – The 3 Cs for the Future of Work – Jay Latta, Emerging Technology Strategist
Don’t forget to drop into the networking lounge following the session where you can mix with visitors and specialists to anything and everything UC-related.
Also this week:
- Keynote – Redefining Work Culture Through Technology – Will Moxley, Chief Product Officer and SVP, RingCentral
- Keynote – Accelerating IT Transformation in Challenging Times – Nimrode Borovsky, VP and GM Enterprise, AudioCodes
- Keynote – Quality Audio Communication is Key to Business Performance – Jesper Kock, Vice President, Research & Development, EPOS
- Panel – Making the Move from Cloud PBX to UCaaS – Josh Jeffries, Head of IT at Faststream, a RingCentral customer, and James Brennan, Head of Product, IR
Week two – Collaboration Week – what to watch out for
Our second week of UC Summit, Collaboration Week, starts off with a number of high-profile keynotes. This week’s special guest is Amy Peck, Founder & CEO of EndeavorXR. EndeavorXR is a leading global VR/AR (XR) strategy & consulting firm. Amy’s keynote, at 3pm GMT 1st February, deals with the fact that almost all companies will have some level of remote working and therefore communication and collaboration have never been more important:
- Keynote – Global Collaboration in XR – Changing How We Work Together – with Amy Peck
Don’t forget to drop into the networking lounge following the session where you can mix with visitors and specialists to discuss anything and everything Collaboration-related.
Also this week:
- Keynote – The Blueprint for the Hybrid Workspace – Vaughan Klein, Sales Director, Cisco Collaboration EMEAR
- Keynote – The Future of UCC: Success in 2021 and Beyond – Kevin Ryder, Chief Marketing and Product Officer at IR
- Keynote – Get To ANYWHERE: The Importance of a Consolidated Approach to Workforce Technologies – Paul Gentile, Senior Director of Product Marketing at LogMeIn
- Keynote– What Audio Setup do you Need to Go Back to the Office? – Troy Jensen, Senior Manager, Global Accounts, Shure
- On Demand – Building Forward with Confidence – Gary Sorrentino, Global Deputy CIO, Zoom
And still more, check it out today.
Week three – Customer Experience Week – coming up at UC Summit this week
The third, and final week of UC Summit, Customer Experience Week, starts as usual with some exclusive, high-profile keynotes. This week’s special guest is Katie King, Author, Speaker, Trainer and Consultant on AI. Katie’s keynote, ‘Harnessing AI Ethically to Create Unique Customer Experiences’ goes live at 3pm GMT, 8th February, and will introduce attendees to the latest examples of AI in CX. How to prepare for this future; how their job tasks are evolving, and they will explore crucial macro issues of ethics, explainability and privacy are all covered in this keynote.
- Keynote – Harnessing AI Ethically to Create Unique Customer Experiences – with Katie King
Don’t forget to drop into the networking lounge following the session where you can mix with visitors and specialists to discuss anything and everything Collaboration-related.
Also this week:
- Keynote – Everything Cloud for the Everything Customer – Natalie Keightley, Senior Director of Solutions Marketing, Avaya
- Keynote – Talking Transformations with Auto Trader – Russell Warman, Head of Infrastructure and Operations at Auto Trader, a Genesys customer
- Keynote – AX is the key to CX in the new normal – Martin Taylor, Deputy CEO & Co-Founder, Content Guru
- Keynote – Business Continuity & CX: Why You Need Scalable Communications – Mehmet Hussein, Technical Design Authority, Voxbone (now Bandwidth)
Get involved
Visitors will notice a host of gamification functions on the new platform which allows you to gain badges and rewards as you access content. Make sure you get involved, view the special video content but also take the time to explore the different event areas and get to know the exhibitors.
So, visit our annual conference and expo, UC Summit 2021 to discover the latest vendors and technologies available for 2021.
There is exclusive content released on a daily basis – get the Keynotes and Panels that matter to you in the diary.
I look forward to seeing you there.
