LoopUp Launches Microsoft Teams Voice Integration

A new global cloud voice integration with Microsoft Teams

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Unified Communications

Published: August 25, 2020

Rebekah Carter - Writer

Rebekah Carter

Premium remote meetings company, LoopUp, recently announced the launch of its exciting new solution for Microsoft Teams. The global cloud communication service leverages direct routing technology. This connects Teams users to the global voice network for LoopUp. The result is a full telephony service where users can make and receive calls directly from Teams on any device.

Wherever you are in the world, you can access the full benefits of Microsoft Teams and LoopUp together, while retaining your existing phone number. This solution also allows multinational enterprises to move users to a consistent platform for cloud-based telephony. The result is a reduced need for on-premises PBX equipment and carrier relationships.

An Exciting New Opportunity for Companies

Michael Hughes
Michael Hughes

The Co-CEO of LoopUp, Michael Hughes, said that the rise of the COVID-19 pandemic has led to a massive change in working habits. Use of Microsoft Teams is growing at an incredible pace for internal collaboration. Daily active usage has accelerated in the last 2 months by 70%, to 75 million.

Up until now, few larger companies have integrated their Microsoft Teams experience with telephony functionality. However, taking this next step makes a lot of sense. Combining telephony with collaboration tools reduces cost, simplifies operations, aligns user experiences, and allows for better internal and external communications.

Microsoft Gold partner, LoopUp, is well positioned today to deliver the cloud communication needs that large enterprises have. The premium global network for voice comes from over 15 years of exceptional performance and can adhere to the stringent demands of various professional services clients.

The LoopUp solution integrates thirteen tier 1 carriers worldwide to deliver a powerful backbone for users. This solution ensures for a real-time carrier selection and excellent redundancy to optimise reliability, call quality, and costs.

Providing Global Reach

LoopUp has the sensational global reach to provide companies with a fully managed service. There’s 24/7 multi-lingual service available, as well as local account managers across four continents. The Enablit business unit from LoopUp has the exceptional expertise required to deliver a secure and seamless transition into cloud.

Steve Flavell
Steve Flavell

LoopUp has a long and successful track record delivering solutions for Microsoft voice. Already, the company offers 120 enterprise customers voice on the cloud through Skype or Teams. This was previously available on a limited geographical basis. Now, cloud voice in the core LoopUp offering means that cloud communications are available globally.

All LoopUp solutions come with a monthly user subscription, and remote meetings are available as a standalone service. Co-CEO of LoopUp, Steve Flavell, said that the LoopUp team is wonderfully well-placed to help new and existing customers move forward on a journey to a cloud-based platform for communications with its global operations footprint, premium voice network, and excellent Microsoft expertise.

 

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