Virsae has joined forces with workplace technology vendor Voss to help organisations get more out of their data.
The collaboration brings together their complementary expertise to provide AI-driven automation and analytics. And IT teams could gain improved visibility into systems and actionable insights.
By combining their platforms, the companies aim to provide richer telemetry, predictive insights, and operational tools.
These allow IT teams to monitor performance, identify potential issues, and improve workflows across complex digital workplace environments.
Partnership Overview
“VOSS brings powerful migration automation, advanced management capabilities, and deep automation expertise that complement Virsae’s cloud-native monitoring platform,” said Virsae CEO Tony Jayne.
“Together, we can deliver end-to-end visibility, control, and AI-driven insights that support customers at every stage of their transformation journey.”
Voss CEO Mike Frayne noted the combined capabilities help organisations make sense of complex digital environments.
“This strategic partnership with Virsae marks a new era in how enterprises can harness their data for improved efficiency.
“By integrating telemetry capabilities and combining our AI initiatives, we are empowering customers with the tools and intelligence needed to optimise collaboration and CX environments, drive innovation, and achieve operational excellence.”
The combined solutions will be offered directly to end users and through channel partners.
What IT Teams Can Expect
IT leaders can expect access to richer telemetry data and predictive analytics across multiple platforms.
The Virsae-Voss tools give IT teams early warning signals, enabling them to intervene before minor problems escalate.
Automation reduces routine, time-consuming troubleshooting. This frees IT staff to focus on strategic initiatives, including workflow optimisation, process improvement, and digital transformation projects.
By leveraging data insights, teams can also identify bottlenecks in collaboration platforms or customer service systems.
This supports more efficient resource allocation. Predictive analytics extend to contact centre environments, helping optimise staffing, response times, and customer experience.
How the Data Works
The partnership integrates telemetry with AI-driven analytics. By aggregating data across multiple platforms, IT teams gain a more holistic view of their environments.
Patterns can be identified, anomalies flagged, and operational trends analysed.
This supports proactive decision-making. Real-time analytics allow IT teams to monitor system performance across both cloud and on-premise infrastructures.
Rather than reacting to outages or slowdowns, teams can take proactive measures.
These include adjusting workflows, reallocating resources, or addressing potential problems before they affect users.
The approach also makes it easier to track and measure the effectiveness of changes.
IT teams can compare performance metrics before and after workflow adjustments, providing a feedback loop that supports continuous improvement.
Practical Benefits Across the Digital Workplace
The Virsae-Voss partnership could offer several tangible advantages:
Operational Efficiency: Automation reduces manual monitoring and frees teams for strategic tasks.
Proactive Issue Detection: Predictive analytics identify potential problems before they impact users.
Collaboration Optimisation: Insights into workflows help teams improve productivity and reduce friction.
Enhanced Customer Experience: AI insights support contact centres in delivering faster, more effective service.
Scalable Analytics: Telemetry and AI can be scaled across multiple locations and systems, providing consistent oversight and actionable insights.
By combining their platforms, the companies could provide IT teams with the tools to manage both technical and operational aspects of complex environments, from cloud services to communication platforms.
Wider Implications
Hybrid and multi-cloud environments are becoming standard, and tools that integrate monitoring, AI-driven analytics, and automation are increasingly essential.
The Virsae-Voss collaboration doesn’t promise to “transform” businesses or deliver vague innovation. Instead, it provides IT teams with practical tools to improve visibility, respond faster to issues, and optimise workflows.
For organisations that rely heavily on digital collaboration and customer-facing systems, this can lead to more reliable operations and better experiences for end users.
The partnership reflects a broader trend in enterprise IT: the growing importance of combining monitoring, automation, and analytics to manage increasingly complex systems.
Organisations now have access to platforms that provide predictive insights, operational intelligence, and automated workflows. All of these help IT teams work efficiently and maintain system reliability.
In practice, this can mean fewer surprises, better allocation of resources, and more time for teams to focus on strategic projects.
