What is SIP?

Discover all you need to know about SIP and its benefits to your business

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UC Today explains what SIP is and how it can benefit your business
Unified CommunicationsInsights

Published: September 29, 2022

Ryan Smith

Technology Journalist

SIP or Session Initiation Protocol is a standard used in real-time communication sessions with video, voice, and messaging.

It was originally designed as a general-purpose solution for setting up multimedia communication sessions in real time between various participants.  

SIP doesn’t just transmit voice, although this is commonly an essential part of its role. It can also send text and video data. 

The Session Initiation Protocol is the technology that initiates and terminates a communication session within the modern world.  

During a video conference, you’re using SIP to send that video and audio content between yourself and your colleagues.

As a central protocol, it requires endpoints to complete data transfers from one environment to another. 

How Does Session Initiation Protocol Work? 

The protocol is very similar to SMTP and HTTP. It works in the application environment of a system’s open environment to create server/client architecture. 

Devices that use Session Initiation Protocol can communicate either through a proxy or directly. Proxies work by offloading some of the tasks typically managed by SIP protocol. 

It is also valuable for determining the end system used for the session, the media parameters, and the communication space.  

SIP establishes the parameters at both ends of the communication and handles call termination and transfers. 

SIP is an essential component of SIP Trunking. This involves using a bundle of connections within a virtual environment to facilitate internal and external communication for a team.  

SIP trunks are the digital alternative to PSTN and ISDN, where you would connect through a PBX (private branch exchange) to the telephone network. 

They are made up of various SIP lines (individual branches) that use the protocol to transfer data from one person to another.  

This information moves through the internet in milliseconds, allowing for high-quality communication clarity. 

Trunking creates the connection between two domains in a UC network which allows users to segment networks into private and public domains. 

How Does SIP Work in a VoIP Call? 

“SIP Calling” is the process of sending voice call information through a SIP trunk or SIP line.  

The term is used interchangeably with VoIP calling; however, there are some differences between SIP and VoIP. 

In a VoIP discussion, the protocol works between devices like a phone and a computer in the application layer.  

The SDP payloads in the conversation are transferred through a SIP message, while SIP works with the various protocols in VoIP. 

It is just one tool for deploying VoIP. Another commonly referenced solution for managing VoIP conversations is RTP, the Real-Time Transport Protocol. 

The RTP is a special application layer protocol that allows for real-time audio and visual data. The RTP sessions work independently but parallel to SIP. 

What are the Benefits for Communications? 

SIP works with VoIP to help people worldwide communicate using computers and mobile devices and is an essential component of the internet telephony environment, supporting a rich and cost-effective global comms strategy.  

It also has the following benefits to offer today’s companies and communication environments: 

Flexibility: A SIP solution can also perform various other important call functions, like identifying the location of a user, determining the availability of a user, and more.  

Trunks can also support various forms of communication at once rather than just relying on voice.

SIP can also allow businesses to access multimedia conferences, messaging with user presence information, and more. 

Affordability: SIP makes it easier to access a variety of different communication environments at once, reducing the number of subscription fees that you have.  

Scalability: Through SIP calling, it’s possible to buy a single channel at a time, and you can upgrade more conveniently. For businesses that are scaling rapidly, it offers a far more cost-effective strategy for evolution and growth. 

User-friendliness: The protocol is straightforward to implement as part of a technology stack. Maintenance is usually managed through an online control panel in the cloud.

Additionally, when you’re ready to start using the protocol, everyone only needs to learn how to use a single system. 

Better, more consistent calls: SIP systems can deliver exceptional call quality through HD voice and wideband audio, supporting the excellent conversations you need in your business.  

It can automatically reroute calls from an office phone to a mobile phone, making you more available to your customers. 

What’s the Difference Between Session Initiation Protocol and VoIP? 

VoIP is the general term for voice communication over the internet; SIP is a technical standard for voice and video communications over IP networks. 

With SIP, users can access and send multimedia messages and send them to more than one person at once.  

SIP allows people across the globe to communicate through the internet using the computers and mobile devices they prefer.  

VoIP uses the internet to make and manage calls while using various technologies such as SIP and SIP trunking. 

It requires a connection to a computer from a VoIP phone and can only send voice content via the internet. 

Updating to SIP Technology 

SIP trunking is the solution that many companies will use to replace outdated technology like PRI solutions.  

Staying in old-fashioned environments for your calling and communication strategy can be a dangerous decision in today’s digitally transforming landscape.

Providers can set up entire ecosystems for your business, which supports not only voice interactions but chat and video. 

This will reduce the overall costs of running your communication stack and make it easier to handle call information and communication data.

 

 

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