What to Look For in a Teams Contact Centre

UC Today's James Stephen hosts Noor Yousuf, Head of Presales at Resonate

Sponsored Post
UC TVUnified Communications & CollaborationUnified Communications TVInterview

Published: November 16, 2022

James Stephen

Technology Journalist

Watch on YouTube.

UC Today’s James Stephen hosts Noor Yousuf, Head of Presales at Resonate.

In this session we discuss the following:

  • How customer contact solutions are structured nowadays
  • How apps and automation build onto the Teams contact centre experience
  • What companies should look for in a Teams-based contact centre solution

To find out more about Resonateβ€˜s Microsoft Teams contact centre solution, you can visit its website.

Thanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to ourβ€―YouTube channel.

You can also join in the conversation on ourβ€―TwitterΒ andβ€―LinkedInβ€―pages.

Β 

CCaaSCustomer ExperienceVideo Conferencing
Featured

Share This Post