What to Look For in a Teams Contact Centre

UC Today's James Stephen hosts Noor Yousuf, Head of Presales at Resonate

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Published: November 16, 2022

James Stephen

Technology Journalist

Watch on YouTube.

UC Today’s James Stephen hosts Noor Yousuf, Head of Presales at Resonate.

In this session we discuss the following:

  • How customer contact solutions are structured nowadays
  • How apps and automation build onto the Teams contact centre experience
  • What companies should look for in a Teams-based contact centre solution

To find out more about Resonate‘s Microsoft Teams contact centre solution, you can visit its website.

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