Mida Solutions is an Independent Software Vendor and since 2004 it has been developing cutting-edge UC solutions for private and public enterprises.
Thanks to solid partnerships with the largest players in this field (system integrators, service providers, UC vendors) the company counts now more than 300 customers around the globe.
Since 2019 Mida Solutions has been focusing on the development of professional UC applications for Microsoft Teams and Zoom.
Mida C3 Cloud Contact Center has gained Microsoft’s Connected contact center certification, while Mida Compliance Recorder has achieved the Compliance recording for Teams certification.
Since its UC suite includes cloud contact center, compliance recorder and attendant console, Mida is now a perfect partner to drive companies’ UC transition from legacy systems to the cloud.
Mida Solutions is an ISO 27001 and ISO 9001:2015 certified.
ABOUT OUR PORTFOLIO• Mida UC solutions can be provided aaS or with perpetual licenses (both cloud or on-Prem)• Mida products comply with the main international privacy regulations (GDPR, MiFID2, HIPAA,…)• It supports High Availability deployments• It supports both legacy, cloud and hybrid environments• Thanks to the pay-per-use licensing model, it is perfect also for small or medium enterprises• It is integrated with the main CRMs (es. Dynamics, Salesforce)• Mida attendant console is certified also for visually impaired and blind agents
