Focusing heavily on the growing demand for Microsoft Teams solutions, ROGER365.io provides access to contact centre capabilities within Teams using the Microsoft Extend model. The certified solution adds instant features to the Microsoft Teams toolkit, such as music on hold, neural text to speech, multiple routing methods, and agent access controls.  

There are multiple plans available from the company, with more advanced solutions offering access to API reporting, Powerframe for custom apps, and a Power Platform integration. Users can also work with ROGER365.io to add a CRM integration into their Teams contact centre at no extra cost, leveraging popular solutions like Salesforce or Microsoft Dynamics, or using their own API.