Agility Becomes Avaya’s First Wholesale Partner in Ireland

Agility have added the 'Powered by IP Office' UCaaS & CCaaS offering to their existing portfolio of wholesale products

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AvayaAgilityIPOffice
Unified Communications & Collaboration

Published: February 9, 2018

Ian Taylor Editor

Ian Taylor

Editor

Agility is a wholesale internet service provider currently delivering telecommunications and internet services to a vast number of resellers in Ireland and the UK.

Avaya and Agility have added the Avaya β€œPowered by IP Office” UCaaS and CCaaS offering to their existing portfolio of wholesale products including:

  • Internet Services
  • MPLS
  • Direct Fibre
  • VDSL
  • Wireless
  • WLR (Wholesale line rental)
  • SIP Trunking

Agility will make β€œPowered by Avaya” available through their select resellers to deliver solutions directly to their end-users. Avaya is working with Agility in delivering a complete cloud telephony solution for its partners – including billing, provisioning and other backend systems.

Ireland’s SMEs are vital in sustaining and fosteringΒ the economic recovery. They make up over 99% of Irish businesses and consist of over 248,000 private companies. With the European cloud market predicted to climb at a compound annual growth rate of 23.2 percent, Avaya sees significant potential for Agility resellers that want to offer the same rich, end-to-end communications experience customers expect from Avaya solutions delivered on-premises as a cloud-based offering.

The β€œPowered by Avaya” cloud offering enables resellers to deliver Avaya’s unified communications (UC), contact centre (CC) and video conferencing (VC) solutions in the way that best meets their end-users’ needs. Agility resellers can offer a full range of solutions – from hybrid cloud to fully-hosted – and end-users can manage their migration to the cloud at their own pace. Resellers will be able to focus on building innovative solutions for their end-users and deliver future-proof communication experiences.

β€œOur investment in our carrier infrastructure will allow our resellers to provide quality cloud telephony to end user customers without the need for a major IT refresh; our partners are looking for a quality experience at a price point that provides value – the β€˜Powered by Avaya’ solution has provided this and provides resellers with other revenue streams, such as connectivity and voice.” – Liam Tully, Managing Director, Agility

β€œThe SME sector is the engine room of the Irish economy, but is all too-often overlooked, with vendors either focusing on larger enterprise customers, or providing solutions that don’t deliver the scalability, resiliency, and flexibility SME customers are looking for. β€˜Powered by Avaya’ will give growing, small and medium sized companies access to a robust business-grade cloud option with their UC, CC and video communications for the first time, with the same reliability and security expected by end-users and synonymous with the Avaya brand.” – David Flood, Country Manager, Avaya

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