Ian Taylor

Integrated Systems Europe: AV and IT Coming Together

November 29, 2018
Ian Taylor Ian Taylor

Cloud Comms Summit – the Forefront of Innovation 2019

November 28, 2018
Ian Taylor Ian Taylor

Catching Up with Dialpad following TalkIQ acquisition

November 15, 2018
Ian Taylor Ian Taylor

Judges Announced for Crestron Integration Awards 2019

November 14, 2018
Ian Taylor Ian Taylor

Avaya: A Safer Pair of Hands?

November 2, 2018
Ian Taylor Ian Taylor

8 Reasons to Help Your Clients Avoid BYOD

October 31, 2018
Ian Taylor Ian Taylor

What Businesses Need to Know about Telecoms Fraud

October 31, 2018
Ian Taylor Ian Taylor

Cloud Considerations at the Ericsson-LG Enterprise Global Partner Conference

October 31, 2018
Ian Taylor Ian Taylor

Slack versus Microsoft Teams – Who’s Got the Muscle?

October 25, 2018
Ian Taylor Ian Taylor

UCaaS vs. On-Premises UC – It’s Always a Matter of (Happy) People

October 24, 2018
Ian Taylor Ian Taylor

Faster, Smarter & Uber-Accurate: The Chatbot – Valued Contact Centre Agent

October 19, 2018
Ian Taylor Ian Taylor

These Days, Everyone is a Receptionist!

October 18, 2018
Ian Taylor Ian Taylor

Why Customer Experience is Broken and How You Can Fix It  

October 18, 2018
Ian Taylor Ian Taylor

Avaya Launch Public Cloud Offering in Europe

October 17, 2018
Ian Taylor Ian Taylor

Game On at GITEX

October 15, 2018
Ian Taylor Ian Taylor

Twilio Flex(ing) its Contact Centre Muscle

October 12, 2018
Ian Taylor Ian Taylor

Mondago CRM Viewer Version 3 – Review

October 9, 2018
Ian Taylor Ian Taylor

Management and Analytics Underpin Customer Contact Success

October 8, 2018
Ian Taylor Ian Taylor

Four Cyber Security Essentials for Your Communications

October 5, 2018
Ian Taylor Ian Taylor

Why We’ll Never Kill the Phone Number

October 5, 2018
Ian Taylor Ian Taylor
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