Why AV Systems Are Key for Meeting Equity – and How They Actually Work

Why enterprise audio-visual strategy is now critical for inclusive, location-neutral collaboration

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Workspace AV enabling hybrid meetings and measurable office ROI
Devices & Workspace Tech​Explainer

Published: February 14, 2026

Sophie Wilson

Meeting equity means every participant can see, hear, and contribute equally – regardless of where they are located. In hybrid work environments, that equity is no longer guaranteed by default.

Without the right audio-visual (AV) systems, hybrid meetings often reinforce proximity bias, favouring those in the room over those joining remotely. Modern enterprise AV systems are designed to correct that imbalance, turning meeting rooms into inclusive collaboration spaces rather than silent barriers to participation.

This article explains how AV systems enable meeting equity, which technologies matter most in 2026, and how enterprise buyers should evaluate ROI before investing.


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What Is a Modern AV System – and Why Does It Matter for Equity?

A modern AV system is an integrated collaboration environment, not a collection of devices.

For meeting equity, AV systems must ensure that remote participants are as visible, audible, and influential as in-room attendees. That requires coordination between hardware, software, and room design.

At an enterprise level, this typically includes:

  • Intelligent cameras that frame speakers automatically
  • Beamforming microphones that capture voices evenly
  • Displays that balance content and participant visibility
  • Unified controls for one-touch meeting join
  • Native integration with platforms such as Microsoft Teams Rooms, Zoom Rooms, and Webex

When these elements work together, meetings become location-neutral, supporting inclusive participation rather than privileging physical presence. Read more on meeting equity and exclusivity here.


How AV Systems Work in Practice

AV systems support meeting equity by removing friction and bias from how meetings operate.

Capturing Voices and Faces Equally

Beamforming microphones dynamically focus on active speakers, while AI-enabled cameras adjust framing in real time. This prevents remote participants from missing side conversations or non-verbal cues – a common source of disengagement.

Synchronising Audio, Video, and Content

Dual-screen or multi-display setups separate shared content from participant video. This ensures that remote attendees remain visible throughout the meeting, rather than disappearing when slides are shared.

Reducing Technical Friction

One-touch join, calendar integration, and consistent room layouts reduce delays and confusion. When meetings start smoothly, remote employees are less likely to feel like second-class participants.

Supporting Multiple Collaboration Platforms

Platform-agnostic rooms allow Teams, Zoom, and Webex users to join without adapters or workarounds. This flexibility is critical in multi-vendor enterprise environments.


Enterprise Case Example: ISG’s Hybrid Room Standardisation

ISG, a UK-based construction and services firm, faced inconsistent hybrid meeting experiences across its offices.

By deploying standardised AV rooms with Crestron control and Microsoft Teams Rooms, ISG achieved:

  • Consistent user experience across locations
  • Faster meeting start times
  • Reduced support requests from end users

21st Century AV turned our vision into reality, guiding us through each step and delivering a high-performance solution on time and within budget

For ISG, meeting equity was achieved not through advanced features alone, but through standardisation and usability at scale.


Enterprise Case Example: How Berry Global Implemented AV to Improve Hybrid Meeting Equity

Berry Global, a Fortune 500 manufacturing company, modernised its meeting rooms to support hybrid work by installing standardised audio-visual (AV) systems across its offices.

The company’s IT team rolled out Microsoft Teams Rooms–certified AV hardware, including:

  • In-room cameras so remote participants could clearly see who was speaking
  • Professional microphones and speakers to capture voices evenly across the room
  • Dedicated meeting-room compute devices that allow employees to join Teams meetings with one touch

These AV systems replaced ad-hoc setups such as laptop webcams and portable speakers, which often made remote employees difficult to see or hear.

According to Berry Global, the goal of the deployment was to ensure that employees joining remotely could participate on equal terms with those physically present in the room.

AudioCodes offered an incredibly broad MTR device portfolio covering all room sizes that ensures meeting equity and an enhanced hybrid meeting experience for all participants wherever they are located.

By standardising AV across rooms of different sizes, Berry Global reduced setup time, improved audio clarity, and created a consistent hybrid meeting experience – helping to remove the location bias that often affects hybrid collaboration.


How Buyers Should Measure AV ROI for Meeting Equity

Meeting equity ROI extends beyond hardware performance. Read more on how workspace technology translates to ROI here.

Enterprise buyers should evaluate:

Participation Equity

Are remote participants speaking as frequently as in-room attendees? Are they visible throughout the meeting?

User Confidence

Do employees trust the room to work without IT intervention? Confidence directly impacts adoption.

Operational Efficiency

Fewer support tickets, faster meeting starts, and reduced troubleshooting are tangible cost savings.

Scalability

Standardised AV designs across room sizes reduce long-term complexity and upgrade costs.


Which AV Technologies Improve Meeting Equity Most in 2026?

Based on enterprise deployments, the most impactful technologies include:

  • Native Teams Rooms and Zoom Rooms experiences
  • AI-assisted cameras and beamforming microphones
  • Unified room control systems
  • Pre-configured, scalable room kits

Together, these technologies ensure that remote participants are not just connected — but genuinely included.


Why AV Systems Are Now a Strategic Requirement

AV systems are no longer optional productivity tools. They are strategic infrastructure for equitable hybrid work.

For enterprises planning their collaboration roadmap in 2026, the key question is no longer whether to invest in AV – but how well those systems support inclusive participation, operational consistency, and long-term flexibility.


Next Step for Buyers

Readers evaluating AV investments should consider:

  • A room-by-room readiness checklist
  • A meeting equity assessment framework
  • ROI benchmarks tied to adoption and support metrics

These evaluation tools help ensure AV decisions support both technical performance and human outcomes.


Read more on scaling workspace tech in our ultimate guide.

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