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Microsoft Teams is now a vital work tool for 270 million monthly active users, making it crucial that the platform stays up and running.
While Teams itself rarely goes down, the multitude of other technologies needed to provide the end user experience is something of a house of cards; if one part falls, the whole thing comes crashing down.
In this video, hosted by UC Today’s Tom Wright, Martello VP of Product Management, Rob Doucette, explains how businesses can identify these potential hazards before they hit end users.
We also discuss:
- The analytics that Microsoft natively provides
- The limitations of the data available in the Teams platform
- How businesses can go beyond the Teams Call Quality Dashboard
If you’re looking for more information on this topic, click here.
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