In this interview, JP Gownder, VP and Principal Analyst at Forrester, breaks down the findings from Forrester’s second AIQ report: “AIQ 2.0: Employees (Still) Aren’t Ready To Succeed With Workforce AI.” JP explains what AIQ, the AI Quotient, actually measures, why the numbers have barely moved year-on-year, and why the gap between AI deployment and employee readiness is actively hurting organisations rather than just slowing them down.
Key topics covered:
What AIQ is and why it matters for enterprise AI adoption
Why rolling out tools doesn’t automatically build AI skills
The “abandonment behaviour” undermining productivity gains
The ethics and responsible AI gap, and what happens when it goes wrong
What organisations getting this right are doing differently
Why AI slop is filling inboxes and creating negative productivity
What leaders should do first if this sounds like their organisation
Whether you’re deploying Copilot, Gemini, or any enterprise AI platform, this is essential viewing for IT leaders, HR and L&D professionals, and anyone responsible for making AI investments pay off.
