Hands-up if you are looking for the next big digital communication opportunity.
For Managed Service Providers (MSPs), Value Added Resellers (VARs) and System Integrators (SIs), the education sector represents precisely that.
For a start, UK schools, colleges, and universities possess existing and robust internet connectivity ready and able to power the latest cloud-based systems. Second, budgets are routinely tight and potential overnight operational cost savings are a highly appealing prospect. And third, the sector has a voracious appetite for horizon-expanding modernisation.
Build an offer which responds perfectly to those combined circumstances and you are well-placed to capitalise. Do so in partnership with a vendor that has the solution and the expertise to help you exploit that market and success is virtually assured.
“As the education sector adapts to the demands of the digital age, the importance of effective communication in creating collaborative and engaging learning environments cannot be overstated,” says Arya Zhou, Global Head of Sales at leading global provider of unified communications Yeastar, whose education-tailored Cloud PBX solution delivers on multiple fronts.
“However, educational institutions, be they schools or universities, face hurdles such as outdated existing communication systems and limited budgets. Yeastar recognizes these challenges and has responded by offering affordable solutions designed to meet the needs of institutions of all sizes.
Our powerful PBX features, combined with pre-integrated compatibility with other leading brands, save significant time in testing and deployment. This enables our channel partners to deliver a more cost-effective and efficient solution to their customers.”
The Yeastar offering is brilliantly multi-faceted and able to support a range of cutting-edge communication functionality which play to the daily requirements of educational establishments.
For example, during periods such as school openings, graduations, or events, the volume of calls can surge, necessitating effective call management. Also, if a school has multiple campuses, the need for call transfer services can present additional communication management challenges. The Yeastar solution’s call centre-style telephony smarts automatically route voice calls to the right extensions; Interactive Voice Response (IVR) can provide callers with pre-recorded information, process payments, conduct surveys and much more; and baked-in reporting and analytics capability presents comprehensive call management and agent performance data.
In addition, the Yeastar PBX can synchronise with and support staff and student communication and meeting activities via social media and integrated third-party collaboration tools, such as WhatsApp, Facebook, Google Calendar, and Microsoft Outlook.
Campus-wide mass notifications and announcements are made easy via Yeastar-supported public address systems such as Algo, Snom, and CyberData,
Also, teachers are able to use Hikvision and Dahua intercom systems to speak to an administrative office or control access to buildings by unlocking and locking doors via the simple pushing of a phone key.
To build or monitor that kind of safer learning environment for students and school faculty, SIP cameras, door phones, IP video phones, and intercom systems must be registered as endpoints. However, schools that already have all of those devices can register them to Yeastar PBX easily and quickly; saving costs, initial investment, and ensuring effective integration.
Finally – and super-importantly – the Yeastar PBX provides educational establishments with enterprise-grade security and privacy. For example, in the event of a power outage or internet connectivity interruption, SIP trunks continue to provide communication support, and, to guard against data breach and network penetration, the system features enterprise-grade tunnelling technology, SBC, and encryptions
“Built with schools, colleges and universities in mind, this truly unified Yeastar communications solution provides robust and easy-to-use features that support safer and better collaborated schools at the right price,” says Zhou.
“Institutions can utilize their existing internet connection whilst simultaneously strengthening their communication, collaboration and security capability and slashing the overhead cost of traditional telephony. The potential savings can then be redirected towards alternative educational investments.
“It all makes for a compelling proposition that is easy for our MSP, VAR and SI partners to sell, deploy, and support.”
That sounds like top marks for everyone!
To learn more about how Yeastar PBX can help you or your customers’ school, college or university communicate smarter and more efficiently, click here.
