Best Service Management Platform
Calling all UC operations innovators revolutionizing the modern workplace!
This award celebrates platforms that transform the complexity of multi-vendor UC environments and migrations into seamless orchestration.
From automated provisioning across diverse UC platforms to intelligent monitoring of hybrid environments, show us how you're empowering IT teams to deliver flawless UC and contact center experiences.
Whether you're mastering cross-platform UCaaS governance, streamlining tenant migrations, optimizing cloud voice quality across multiple vendors, or delivering unique end-user support with AI-powered insights, demonstrate how your platform turns complex multi-UC management into measurable business impact.
This award celebrates platforms that transform the complexity of multi-vendor UC environments and migrations into seamless orchestration.
From automated provisioning across diverse UC platforms to intelligent monitoring of hybrid environments, show us how you're empowering IT teams to deliver flawless UC and contact center experiences.
Whether you're mastering cross-platform UCaaS governance, streamlining tenant migrations, optimizing cloud voice quality across multiple vendors, or delivering unique end-user support with AI-powered insights, demonstrate how your platform turns complex multi-UC management into measurable business impact.
Criteria
Ability to Improve Experience
Did you update or deliver a high impact feature that helps you to improve the user, team, customer or business experience? How did you think of the idea and how engaged were the beneficiaries in the process?
Ability to Innovate
Did you release a break-through product or service? What was the overall impact on your business, its stakeholders its people and customers? How do you cultivate a high-performing and innovative culture?
Ability to Execute
What were your priorities? What challenges did you face? Did you collect and analyse any data and why? How did you boost performance? How did you manage the process? What were the results?