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Home → Archives for Kieran Devlin
Kieran Devlin is UC Today's Associate Editor and is based in Edinburgh. Having covered the UC and collaboration space for several years now, he is fascinated by and excited about the future of work and the technology at its centre.
Productivity & Automation
Is the Era of US Tech Dominance Over? Templafy on the Rise of Digital Sovereignty
Unified Communications & Collaboration
Why Microsoft Teams Direct Routing Interest is Down 83%: The Great Simplification
It’s Time for a Digital Labor Reality Check: Why Agentic AI Isn’t an Automation Slam Dunk
Service Management & Connectivity
The Anatomy of a Perfect Migration With Gamma Edge Migrate: A Blueprint for the Channel
Security, Compliance & Risk
Microsoft Facing Class Action Lawsuit Alleging Teams Illegally Collects Voice Data
HCLTech and Cisco’s ‘Fluid’ Contact Center Aims to Redefine the Route to AI
Cisco’s AI Paradox: Why Record Earnings Still Triggered a Market Sell-Off
Employee Engagement & Recognition
Microsoft Teams’ New People Skills Feature Turns Profiles into Talent Engines
Meta to Launch WhatsApp Voice and Video Calling on the Web: Key Takeaways for IT and CX Leaders
IT Leadership Interview: Why AI in Managed Services Needs a ‘Client Zero’ Strategy
The Retreat to Hybrid Is a Complexity Trap, Unified SaaS Is the Compliance Fix
Tata Communications Unveils AI ‘Digital Fabric’ to Fix the Enterprise Nervous System
The PSTN Switch-off: The Hidden Life-Safety Crisis in Cloud Voice
8×8 Earnings: AI Surge Suggests Usage-Based Services Have Big Future
UC TV
Why 2026 CX Leaders Must Build “One Consistent Conversation” Across Every Channel
Devices & Workspace Tech
Zoom Spaces Enjoys Agentic AI Upgrade: All Hail the Intelligent Meeting Room
