Dialpad, a leading provider of AI-powered solutions for collaboration and communication, recently announced the arrival of two new communications solutions. Dialpad Meetings, previously known as UberConference, is the state-of-the-art solution designed to bring new capabilities for meetings and collaborative conversations into the UCaaS experience.
Dialpad Channels, on the other hand, aims to provide a natural and smooth messaging experience to keep the conversation moving in the virtual work environment. The Channels offering delivers a watercooler chat alternative to the modern workforce, to improve employee engagement and strengthen bonds between team members.
Exploring Dialpad Meetings
Dialpad Meetings is a tool giving companies a single and unified view of communications in one environment. The reliable UberConference technology at the heart of Dialpad Meeting serves as the foundation for the technology. New features have also been added in the form of:
- HD video conferencing for engaging experiences
- Real-time voice intelligence for transcription and live notetaking
- Access to Meetings from any channel, group message, or direct message
- Emoji expressions and reactions in meetings
- Easy to deploy and use interface
- Mobile screen channels
- Global availability across 49 countries
The Meeting solution follows Dialpad’s introduction of the “Work Beautifully” campaign – an effort built to further support and enable people in the hybrid workplace. According to Dialpad, the future of work isn’t restrained by customer or employee location, and the right communication solution needs to be equipped for this flexible environment. Dialpad’s new release combines message, meetings, and contact centre solutions, with AI enhancements, to help bring people closer together.
Introducing Dialpad Channels
Dialpad Channels is a one-click meeting solution which allows users to get involved in quick audio and/or text conversations. The environment aims to overcome the issue of video fatigue in the workplace, by enabling employees to speak more naturally in a digital office environment. The Dialpad Channels landscape will recreate the watercooler experience of the traditional workplace in a digital world that can adapt to suit different companies.
According to Brian Peterson, the CTO and Co-Founder of Dialpad, the Channels launch will make it easier for co-workers to communicate as they usually would when in-person. This should help to improve employee engagement and connectivity. Features of Dialpad Channels include:
- Always-on audio channels for impromptu conversations in office hours
- Topic-based conversations segmented for all kinds of workplaces
- Familiar messaging experience with a mixture of video clips, emojis, words and audio
- Fully searchable message history for catching up on previous information
Principal Analyst at TalkingPointz, Dave Michels, also commented on the arrival of the new Dialpad Channels feature, saying that as the new digital workplace continues to define itself, many companies have been noticing the loss of the quick in-office conversations that were once so common in the workplace. The arrival of Dialpad Channels could significantly help to bring teams closer together as we explore the new workforce.
Users can explore Dialpad Channels and Dialpad Meetings for themselves today.
