Global wedding planning business The Knot Worldwide are among the successful testers for Duet AI, Google‘s new generative AI-powered productivity tool.
The Knot Worldwide has a global user base of almost 35 million monthly visitors through its individual brands encompassing the celebratory wedding experience, including The Knot, The Bump, The Bash, Hitched, Bodas, and WeddingWire. As a wedding vendor marketplace, The Knot Worldwide connects more than four million couples annually with almost 850,000 wedding professionals to ensure they have the wedding of their dreams.
Google Workspace’s flexible and innovative collaboration platform empowers The Knot Worldwide to deliver its marketplace service for wedding businesses and their loved-up consumers. As in many other industries, AI can potentially revolutionise the wedding planning space.
Zohar Yardeni, Chief Product Officer of The Knot Worldwide, commented:
At The Knot Worldwide, we’re constantly innovating to drive value for our partners, couples, and employees. We’re thrilled to be among the first companies to try out Duet AI. In the months ahead, it’s my priority to continue to find meaningful ways to implement the latest generative AI developments to enhance our workflows and improve user experience.”
The Knot Worldwide has several compelling use cases for leveraging the generative AI-powered comms and collaboration tool across its global wedding vendor marketplace.
Duet AI has aided Sales and Marketing colleagues in producing memos and presentation decks more efficiently, allowing them to focus on more vital work. Furthermore, eligible customer care team members utilise Duet to minimise the average response time for customer queries.
“We’re proud to support The Knot Worldwide in its technology journey as it discovers the possibilities of generative AI,” added Robert Frati, VP and GM of global go-to-market and field operations at Google Workspace. “Duet AI in Google Workspace is a powerful collaboration partner for employees at companies of all sizes, helping inspire and make them more productive.”
Duet AI is Now Generally Available
This week saw Duet AI for Google Workspace launch in general availability.
Duet AI, which has been in testing with thousands of businesses like The Knot Worldwide, intends to streamline workflows by offering meeting assistance, document and conversation summaries, a chatbot for Google Chat, and customised suggestions for Gmail responses.
“With the introduction of Duet AI, we added AI as a real-time collaborator,” said Aparna Pappu, GM and Vice President at Google Workspace. “Since its launch, thousands of companies and more than a million trusted testers have used Duet AI as a powerful collaboration partner that can act as a coach, source of inspiration, and productivity booster — all while ensuring every user and organisation has control over their data.”
Duet AI for Google Workspace is priced at $30 per month per person, but users can take advantage of a no-cost trial, which is also now available.
