Introduces New Assistant for Zoom

Rebekah Carter

An easier way to take meeting notes

Zoom Introduces New Assistant for Zoom

Leading transcription solution,, recently announced the arrival of a new tool to help Zoom users make the most out of their meetings. The new Otter Assistant can now automatically join any Zoom meeting on your behalf, recording, transcribing, and sharing meeting notes when you’re not available. You can schedule ahead of time, and make sure you always have notes to check in on.

Otter’s Zoom assistant can save you time in every meeting and prevent you from missing out on crucial details. You just need a Zoom link for your Otter app, and there’s no admin setup required. Otter Assistant comes as part of the Otter Business plan.

Using Otter Assistant with Zoom

Using your Otter Assistant is a quick and simple process. When you log into your meeting, you’ll see a popup introducing the Assistant service, where you can click “Get Started”.

Next, you sync your calendar events, clicking “Connect” for all the calendars you want to access, including Microsoft Outlook, Zoom and Google Calendar. The Agenda service will list your upcoming events for the next 7 days.

Once you set up your Agenda, you can assign your Assistant to the meetings where you want Otter to record information and share notes automatically. You have full control over which meetings your Assistant joins too. Admins can even change the default behaviour of their Assistant for all meetings by visiting the Setting section at the top right of the page. Options include:

  • Automatically join all meetings: Adjust auto-join for individual meetings in your Agenda, but automatically assign Otter Assistant to all meetings
  • Automatic note sharing: Toggle this feature on to share all notes to guests of a calendar event by default. Change the sharing options for selected meetings in “My Agenda”
  • Send links via chat: You can check this box to automatically allow Otter Assistant to post the Otter link in the Zoom Chat window

Sharing Permissions include:

  • Viewer: View, playback, add highlights, and export the audio and text of the conversation, without the option to edit or comment
  • Commenter: Commenting is enabled alongside all the features offered for a “Viewer”. Editing the conversation is still not available
  • Editor: Editors can do everything Commentors can do, with the additional option to edit conversations and add images

Improving Your Meeting Notes

Users have the option to adjust the sharing and auto-join options for their Otter Assistant for selected meetings via the “My Agenda” app. You can also adjust sharing options for any meeting and override the defaults you’ve set for all meetings this way. When sharing meeting notes, users can choose between sharing with calendar event guests, or sharing to a specific group. also enables users to add Otter Assistant to any live meeting, not on the “My Agenda” page. You simply click the “add” button in “My Agenda” and copy/paste the link for your Zoom meeting into the system.



Join over 30,000 Weekly News Subscribers