Out Loud: Automatic Upgrades to Microsoft Teams?

Regular expert guest, Tom Arbuthnot, reviews all of the latest Microsoft communication and collaboration news in November's episode of the Microsoft Out Loud podcast

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Published: November 27, 2018

Patrick Watson

Tom Arbuthnot from Modality Systems joins Patrick to discuss the latest November updates for the Microsoft Teams and Skype for Business platforms.

Firstly Patrick asks Tom about the latest communication addition to Office 365. Microsoft have now added a new mobile application, Kaizala. Kaizala is widely used in more emerging markets, as Tom explains, and Microsoft are aiming to cater for all customers with this latest addition that offers various features that could be useful in those regions.

Tom Arbuthnot, Modality Systems
Tom Arbuthnot, Modality Systems

Arguably the most interesting story to emerge this month is news that some Skype for Business Online customers have received notifications that they will be upgraded to Microsoft Teams automatically. It does appear to be a very small number of customers that are being impacted, and they do still have the option to opt out of the upgrade. Nonetheless an approach such as this has not been communicated widely and signals a potential change in approach from Microsoft when it comes to their focus on Teams.

Tom then takes Patrick through all the latest Teams platform news. There is a new Microsoft Teams Academy where a selection of tutorial and education style videos have been made available on YouTube for the community to enhance their understanding and use of the platform.

New partners have also been approved for direct routing from Teams. Both Oracle and TE-Systems anynode will be approved by the end of the calendar year. In the last of the Teams news Microsoft have announced they will be retiring the Microsoft Teams for Windows 10 S (Preview) app in the Microsoft Store, which will take effect on the 29th of November.

Finally Patrick and Tom discuss some new Skype for Business news. Microsoft are continuing their commitment to the platform by releasing some new management packages for the platform which will offer functions like call quality management, capacity planning and key health indicators.

Listen on your daily commute, whilst walking the dog, or in the gym. UC Today – The Out Loud Microsoft Monthly provides bite size podcasts, bringing you all of the latest Microsoft collaboration news.

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Presenter and Tech Journalist Patrick Watson and expert guest Tom Arbuthnot.

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