ULAP Networks has been levelling the playing field for enterprises that want to utilise cloud collaboration tools such as Zoom, Microsoft Teams or NICE CXone at their worldwide locations. The Brunei-headquartered company specialises in providing cost-effective solutions in countries that are traditionally hard to access and focuses on bringing intelligent business services to local networks. To achieve this, the company draws on its in-depth experience and knowledge in such markets, thanks to its global partnerships.
“Our global partnerships are the foundation that enables us to service all regions,” explains Dominic McDonald, the Chief Executive of ULAP Networks.
“We’re one of the world’s newest intelligent solutions providers with a carrier’s licence, providing customers unique world-class experiences on Teams, Zoom and/or CXone in hard-to-service locations. It’s about ULAP being able to connect multiple sites and platforms together, with respective local coverage, so we can support global customers such as an oil and gas company with offices in Cote d’Ivoire or Angola, all the way to Papau New Guinea.”
The ULAP Smart Exchange empowers customers with multiple collaboration options under a single service agreement, via one single connection to the ULAP Smart Cloud Network, that ensures high-availability and quality. This extends the ability to use collaboration applications with the network quality, reliability and security they need to virtually any location globally.
For global Fortune 500 companies, that operate in over 100 countries, the ability to use ULAP to enable cloud-native collaboration platforms means that in-house IT resources can be re-positioned for other tasks. McDonald says companies now only need very limited resources to manage operations in over 100 countries through a single pane of glass.
“Our role is to enable organisations to use the communications platforms of their choice, regardless of their location,” he adds. “We have connected major news organisations from New York to their reporters in Beirut and Baghdad and these are managed via a single portal.”
The ULAP Smart Exchange delivers a fully managed solution that enables customers to connect globally to ULAP’s cloud partners with ability to add services as required. Further value is delivered by the 24/7/365 fully managed support service, that ULAP offers to enhance a globally consistent intelligent workplace strategy.
