Leading provider of Collaboration Intelligence solutions, Vyopta, recently announced the introduction of a new solution for Cisco Webex Meetings. The new system, with real-time monitoring and enhanced analytics support, will enable users to proactively find and resolve issues detracting from an excellent user experience.
As remote work continues to grow in popularity, IT and UC teams need to have full visibility of collaboration environments available from the headsets teams use, to their peripheral devices. Vyopta provides organisations with insight into the full collaboration deployment environment, including bridges, endpoints, call control systems, and even edge gateways.
Maintaining Better Meeting Quality
Bringing better proactive management of meetings, and reducing the risk of unnecessary disruptions, the Vyopta solution aims to support the modern workplace. According to the VP and GM of Webex Meetings for Cisco, Abhay Kulkarni, the Cisco team is committed to delivering Webex experiences that are even better than interactions in-person. Part of this process is simplifying performance management requirements.
Abhay said that Cisco is thrilled to be working alongside Vyopta to bring enterprise customers unified visibility and help them manage performance across Cisco cloud and on-prem collaboration technologies. The Vyopta Collaboration Performance Management solution for Webex allows IT and UC teams to:
- Proactively monitor live meeting and call metrics when users are joining from Webex clients on mobile devices, desktop, and room systems
- Maintain singular views across multiple Webex domains per customer, for the proactive management of larger deployments
- Reduce time to resolution while supporting help-desk teams in troubleshooting and resolving common issues in meetings
- Maintaining a more comprehensive view across multiple Webex domains for each customer, more effectively managing large deployments
Driving Better Meeting Outcomes
As a leading Collaboration Intelligence company, Vyopta knows first-hand how important it is to maintain high-quality communication experiences within the modern meeting landscape. According to Vyopta CEO, Alfredo Ramirez, this innovative new solution for Cisco Webex users is a valuable step forward in the company’s roadmap.
Vyopta is thrilled to continue building on the meaningful work they already do with Cisco to assist enterprises worldwide in scaling crucial business outcomes. The company looks forward to assisting joint customers in optimising their use of Webex for collaboration and internal communication purposes. As the remote working landscape continues to thrive, there’s no doubt that this new Cisco feature will be more valuable than ever.
