Coordinating teams and managing workplaces has always been challenging, particularly for certain teams. Now, however, the age of flexible work is making it harder than ever for businesses to ensure they’re making the most of their space. That’s where platforms like GoBright step in.
GoBright offers companies a comprehensive workspace management platform designed for the future of work. It supports hybrid work patterns with desk and room booking capabilities, streamlines navigation with wayfinding, and enhances visitor management.
Plus, with built-in analytical and reporting tools to show business leaders how their teams are actually using the office environment, GoBright helps companies make better office design decisions. It could be the key to not just boosting engagement and employee well-being in the office but also reducing costs, improving sustainability, and minimizing risk.
So, is GoBright the ultimate workplace management platform for your business? We took a deep dive into the features of this solution to find out.
Quick Verdict: Pros and Cons
GoBright is an excellent all-in-one solution for workspace coordination. It combines desk booking, room booking, visitor management, digital signage and more into one convenient package. Plus, it integrates seamlessly with the collaborative tools teams use, like Microsoft Teams and Google Workspace. You can even buy office hardware straight from GoBright.
The platform is easy-to-use, intuitive, and even features a few capabilities other platforms miss. For instance, there’s a ticketing system for tracking technical issues in the office, a tool for reserving car parking spaces, and a handy “week planner” app. The biggest downsides to GoBright are its lack of flexible pricing, and lack of AI capabilities.
Pros:
- Comprehensive booking capabilities for all resources
- Integrations with valuable business tools
- Easy-to-use interface for beginners
- Exceptional data security features
- Integrated ticketing and week planner tools
- Proprietary hardware available
- Excellent analytics and reporting
Cons:
- Complex pricing structure
- No advanced AI features
GoBright Workplace Management: Overview and Key Features
GoBright is a comprehensive workplace management solution offering access to intuitive hardware, and software that helps businesses coordinate office spaces. It goes beyond the basics of most standard desk and room booking tools with built-in visitor management, digital signage options, car parking reservations, and in-depth analytics.
Unfortunately, it doesn’t take advantage of cutting-edge artificial intelligence to suggest specific spaces to users, like Microsoft does with Copilot in Microsoft Places. However, it does offer data-driven insights employees can use to make better booking decisions.
Here’s a closer look at the key features of GoBright.
Hardware and Digital Signage
Unlike many other workplace management solution providers we’ve reviewed, GoBright doesn’t just give you the option to use its software with third-party hardware. It also offers a range of cutting-edge systems to streamline meeting room and desk booking, and track valuable insights.
There are products like the “GoBright Interact” device that can be immediately installed on any desk or next to a meeting room, with LED lighting to show occupancy status. This product even includes a built-in sensor to monitor occupancy even when users don’t want to check in with QR codes.
The “Connect” hardware, which can be built into any desk, can also show occupancy status and adjust a desk’s height automatically to a user’s preferences. Plus, there’s the GoBright Go, which can be installed on desk dividers and monitors to instantly show when spaces are in use.
Alongside all of these hardware solutions, you can connect GoBright to standard displays and use the built-in “digital signage” software to showcase branded information anywhere in your office. Users can create custom dashboards with responsive slides, widgets, and wayfinding information.
The widgets even allow you to showcase dynamic information, like weather forecasts and traffic reports. Plus, you can create different “channels” for your signage, which you can swipe between with a single touch. You can even use your digital signage software to send emergency alerts and broadcasts to every screen in your office instantly.
Desk and Room Booking
The room and desk booking software forms the heart of GoBright’s workplace management software. With these solutions, team members and users can easily check the availability of spaces throughout an office, using interactive maps to see amenities, other users, and office data.
They can search for specific types of rooms or desks, based on the technology they need, or specific requirements. Admins can even add “buffer” times to room booking sessions, to ensure that there’s plenty of time for a meeting room to be cleaned and prepped before the next person uses it. Plus, there’s a built-in “catering and services” features, where business leaders can give users the option to order AV equipment, food, and drinks from the GoBright app.
The desk booking software offers access to all of this functionality, as well as tools for booking lockers and making “recurring” booking requests. Employee can also access the issue reporting features from within this software, so they can instantly send a support request to an administrator if they’re having issues with their technology.
Both the desk and room booking tools can integrate with Microsoft Teams, Google Workspace, Microsoft Outlook, and other tools. This ensures team members can book spaces and invite team members to meeting rooms from within the platforms they already use.
Issue Reporting and Week Planning
The issue reporting and week planning features of GoBright’s software are two of the main things that make this solution stand out from other workspace management systems. With most other platforms, you’d need to use connected apps, like a calendar app or help desk for these capabilities.
GoBright’s web-based or mobile app already includes everything. Employees can instantly click on a space or desk they’re using within the app and “report” an issue straight to the technical team. There are options for reporting problems with amenities and the overall environment. That’s ideal for companies that want to keep track of not just hardware problems but overall employee well-being.
On the other hand, the week planner gives team members a comprehensive way to plan their days in an office environment. It shows team members instantly which employees will be available in the office, and where they’re going to be on certain days. This makes it easier for staff to decide when to visit the office, and which spaces to book, based on the people they need to collaborate with.
Although this feature isn’t quite as intuitive as using something like Copilot in Microsoft Places to get instant AI-powered recommendations on which spaces to book, it’s still extremely useful.
Visitor and Parking Management
The visitor management features built into GoBright are excellent for keeping track of everyone who comes to your location. You can use them to monitor guests, clients, and even outside parties who might be using your space for hot-desking purposes.
Within the GoBright platform, companies can set up an online platform where visitors can “pre-register” and complete forms before they visit an office. Those visitors can also select the spaces and meeting rooms they’re going to be using and get maps to help them navigate your space.
Plus, the app allows users to instantly “sign in” when they arrive at your workplace and send alerts to any team members they’re going to be meeting with.
The parking space reservation app is another unique feature of GoBright, which we haven’t seen in many other similar platforms. This works very similarly to the desk booking application, giving users a map view of a parking environment, with insights into special parking spaces, and availability.
Users can even register the vehicle they’ll be using in advance, adding their registration number or license plate, so business leaders can track of people are using the right spots.
GoBright Analytics and Reporting
Virtually all of the top workplace management tools are designed to streamline flexible office design and feature in-depth analytical tools. After all, business leaders don’t just want to manage their resources; they want to make sure they’re getting the most value out of their space.
GoBright has recently updated its analytical suite to make it even more valuable and insightful. Users can choose between Basic and Advanced analytics depending on their needs. These tools give you access to insights into your most booked meeting rooms and workspaces, custom occupancy reports, no-show information, and even predictive analytics.
The Advanced tools also offers access to extra dashboards, with forecasting options to help business leaders plan how to allocate spaces, and insights into commonly reported issues in spaces. You can track details about how parking spaces are used too, and when visitors are most likely to come to your location. Plus, you can integrate the analytical tools with Microsoft Power BI.
This means you can create interactive reports and insights with Microsoft’s tools to help you create a more data-driven plan for scheduling and resource allocation. There’s even the option to connect the analytical suite with sustainability technologies, so you can track energy use and environmental details in meeting rooms and office neighborhoods.
We would have liked to see an integrated feature to collect more feedback from employees about office experiences. However, the issue reporting tool does give users a way to share insights about the “environments” they use. That does give you some freedom to learn more about the experiences your team members are actually having in the workplace.
GoBright Workplace Management: The Pricing
GoBright’s pricing structure is a little complicated. First, it’s hard to find the prices for the solutions you need on the website itself. You’ll need to access a separate PDF to check out license options. Although GoBright is an all-in-one solution, you do need separate licenses for desk booking, room booking, visitor registration, digital signage, and parking spaces.
If you want to access additional features, like the GoBright Weekly planner, wayfinding tools, locker integrations, and advanced analytics, there are even more fees to consider. Plus, you’ll pay extra for custom integrations to tools outside of platforms like Microsoft Teams and Google Workspace.
Some of the pricing options are relatively reasonable, like the Room Booking license, which starts at around $199 per year, per room. However, when you add all of the separate licenses together, you can easily spend thousands on the full platform. Additionally, there’s no “monthly” pricing option, you can only choose annual plans, which limits the flexibility of the platform.
GoBright Ease of Use and Customer Support
Finally, let’s take a quick look at the overall user experience you’ll get with GoBright. First of all, both the software and hardware offered by GoBright are incredibly intuitive and easy to use. Setting certain things up, like user profiles and maps, takes a bit of time. However, the platform guides you through each step with convenient onboarding tips.
Plus, once you get everything configured, the user interface is clean and straightforward. It’s easy to keep track of available spaces and colleagues and make booking reservations with a couple of clicks. Even integrating GoBright with your existing collaboration tools only takes a few seconds.
GoBright also offers excellent customer support. Its global sales team can deliver local advice and guidance to each company, helping them select and set up the right hardware and software. The GoBright blog also has a ton of resources, guides, and tutorials.
The company even produces videos and webinars covering topics about workplace sustainability, and improving employee engagement. Unfortunately, if you do need more advanced technical support, you can only get in touch via email, or over the phone in the US. There’s no live chat option, although GoBright’s team is active on a lot of social media channels.
GoBright Review: The Verdict
Overall, GoBright is an extremely impressive solution for modern workplace management. It packs everything companies need to coordinate their office space into a fantastic hardware and software solutions suite. The platform is easy-to-use and intuitive, and the analytical features are phenomenal for companies that want to find ways to save money and boost engagement.
We also love that you can access so many unique tools for schedule planning, sustainability and employee wellness insights, and parking reservations. However, we think this solution would benefit from the addition of an AI-powered toolkit.
Plus, it’s worth noting that GoBright can be expensive, particularly if you want to access everything from advanced analytics to digital signage. However, if you’re looking for a highly flexible, versatile, and scalable workspace management system, GoBright is an excellent choice.
It can help businesses of all sizes transform their workplace environment, allocate resources more effectively, and even achieve their sustainability goals.
