These days, it seems like Unified Communication is a must-have strategy for any company. As the industry embraces more omni-channel solutions for interior and exterior communication, a UC strategy ensures that brands can satisfy both consumers and employees alike. Of course, with so many different unified services to choose from, the vendor that wins the day is often the one that can deliver the simplest adoption process.
3CX, a leader in the world of next-generation software, has recently updated their own phone system to make it an even more efficient solution for customers in the UC space. Version 15.5 of the 3CX system builds on the company’s “Deploy Anywhere” strategy, by allowing customers to implement 3CX on their iOS or Android device by simply scanning a QR code.
3CX V15.5 gives brands access to UC out-of-the-box, with a range of newly updated features and capabilities designed specifically for usability.
The Path to PBX Deployment Gets Simpler
To make PBX deployment and management easier than ever for today’s transformative companies, 3CX has simplified the use of its unified communication platforms with a range of updated capabilities, all the way from QR scanning, to upgraded hotdesking solutions that allow any venture to adopt a flexible working environment.
Just some of the new features you can expect to see on the upgraded system include:
- Streamlined video and audio conferencing solutions which permit companies to communicate regardless of their location, or device choices
- Server-based CRM integration so that contacts can launch calls with a single click on the application user panel. Inbound calls can also be linked automatically to customer records for compliance purposes
- Specialist functionalities for specific users to ensure that each worker has the capabilities they need to thrive in their role
- Better Linux capabilities: Reduced installation time and memory requirements mean that organisations can access the support that’s right for their PBX system – regardless of what their operating system might be
- Enhanced “Let’s Encrypt” certificate: Today’s businesses can access the complete peace of mind that comes with knowing their communication system is protected
Ultimately, the new update to the 3CX system means that today’s companies can provision their UC application wherever they are, no matter what device they’re using. It’s a solution designed specifically for this modern era of remote and agile working.
A More Flexible Workforce
According to the UK Manager for 3CX, Paul Clarke, the update celebrates 3CX’s recognition of the evolving workforce. As digital nomads search for new employment opportunities that give them the opportunity to work flexibly, companies that can support versatile, and agile technology will be the ones that maintain the competitive edge.
The office space as we know it is changing to suit a more diverse and dynamic team of experts, who crave mobility and versatility from their employers. The 3CX update and the PBX system itself is intended to support this evolution to fast-paced and flexible working. V15.5 makes the software as simple and straightforward as possible for installation, management, and use on any device.
As communications continue to be an essential part of any business strategy, 3CX is leading the way for simplicity in the UC marketplace, with a deploy anywhere service for PBX.
