CCaaS
Examining the Efficiencies: Microsoft Reveal AI Saved It $500M in Its Contact Centers
Unified Communications
Three New AI Tools from monday.com That Could Transform How You Work
AI in UC Management: The Rise of AI and Automation
Will Zoom’s AI Expansion Make It the New Hub for Cross-Platform Productivity?
Threaded Conversations: Microsoft Teams Takes Another Feature From Slack
Collaboration
Slack AI: From AI bots to Agentforce: The Ultimate Guide
AI
Google Meet’s Note Taker Gets an Update: How It Reduces the Need for Third-Party AI
Meet Your New Front Desk: RingCentral’s AI Receptionist Just Got an Upgrade
What Could Your Business Achieve with One Platform Instead of Five?
UC TV
Breaking Down Barriers to Managing Agent Lifecycles in Contact Centers
Elevating Hybrid Collaboration with Multi-Platform UC Innovation
The Shifting Challenges Organizations Face with Secure Messaging
Microsoft Teams Show (JULY 2025) Layoffs, AI Expansion & Copilot at Scale
