Avaya Spaces vs Cisco Webex Teams

Rebekah Carter

Should You choose Avaya or Cisco?

Avaya Cisco
Avaya Spaces vs Cisco Webex Teams

As companies all over the world continue to experiment with concepts like anywhere working, the demand for new communication tools has evolved. Today’s companies need a way to bring team members together from locations all over the world so that they can collaborate on projects.

The shift into this new style of work has prompted countless leading communication companies to deliver new systems for real-time connectivity. These solutions feature everything from convenient instant messaging, file sharing, video conferencing, and more.

Today, we’re looking at two of the leading collaboration tools offered by businesses with significant heritage in the communication space. Avaya Spaces is the all-in-one collaboration service from Avaya, while Cisco Webex Teams is the top tool for Cisco fans.

Here’s what you need to know about both solutions.

Cisco Webex Teams Features

Cisco is one of the most popular communications companies in the world. Known for delivering innovative new experiences, like AI-enhanced meetings and cognitive collaboration, Cisco takes teams to the next level. Cisco Webex Teams is the instant messaging and file-sharing solution available from Cisco today.

With Cisco Webex Teams, companies can have quick and convenient conversations with colleagues wherever they are. Employees can share files, messages, and screens. There’s also support for interactive experiences like virtual whiteboarding. Features include:

  • Integration with Cisco Webex Meetings
  • File and screen sharing
  • Interactive virtual whiteboarding
  • AI meetings with cognitive collaboration
  • Endless bot and app integrations
  • Video and audio calling support
  • Dedicated hardware for meeting rooms
  • High-level security and encryption
  • Cisco Webex Calling
  • Instant messaging and group conversations

Cisco Webex Teams appeals to Cisco customers and new users alike, with an innovative approach to teamwork. Tools like People Insights add more intelligence to meetings, reducing the risk of wasted time in the office. Cisco Webex Teams also integrates with a variety of leading tools, like Zoom, Smartsheet, and ServiceNow

Avaya Spaces Features

Like Cisco, Avaya benefits from an extensive history in the communications landscape. The Avaya Spaces platform is part of Avaya’s recent investment into the cloud comms space. With Avaya Spaces, businesses can unlock all of the heritage of Avaya as a communications leader. What’s more, teams can combine their collaboration service with other Avaya UC and CCaaS systems

Avaya’s background in the UC industry makes the company a natural choice for any business in search of enterprise-level call quality and reliability. Avaya Spaces includes everything from video and audio conferencing, for better team conversations, to instant messaging and file sharing. Here are some of the features that you can explore:

  • Instant messaging and file sharing
  • Task and workforce management
  • Audio and video conferencing
  • Webinar and broadcasting capabilities
  • Video and call recording
  • Integration with meeting and huddle room hardware
  • Support for mobile and browser access
  • User administration with IP office
  • Integrations with various third-party tools

If you need an all-in-one collaboration experience designed for today’s leading companies, Avaya can help. Avaya Spaces is a convenient and easy-to-use collaboration system that features the enterprise-class security and protection that businesses need.

Cisco Webex Teams vs. Avaya Spaces: Experience

Cisco Webex Teams and Avaya Spaces both promise a simple, yet reliable experience for businesses that want to invest in new collaborative environments. With both Cisco and Avaya, companies can tap into high-quality video and audio conferencing, file sharing, and instant messaging. Plus, Avaya and Cisco also offer the option to combine your collaboration tools with UC and contact centre solutions.

Cisco Webex Teams makes collaborative conversations more intelligent, with things like cognitive collaboration. This provides AI insight to companies that want to learn more about the way that their teams interact. With Cisco Webex Teams, you can accelerate employee performance and support more meaningful conversations.

Cisco provides huddle room and meeting room hardware to accompany meeting and collaboration experiences. Plus, you can even access business telephony from Cisco with Webex Calling.

Avaya is another company that designs collaborative technology with the needs of the end-user in mind. The Avaya Spaces experience is a convenient all-in-one package for connectivity, combining video conferencing with audio, messaging and more. Plus, companies can expand their Avaya experience with extra UC and CC solutions when necessary.

For companies that need enterprise-level support and security for collaboration, Avaya offers peace of mind and reliability. Spaces is the perfect way for Avaya fans to deliver new efficiency and productivity opportunities for teams.

Cisco Webex Teams vs. Avaya Spaces: Integrations

Cisco and Avaya also help companies to expand their collaboration tools with add-ons and integrations. Cisco has been breaking down the walls around collaboration technology for a while now. The company even started working with Microsoft recently so that clients could use a combination of Cisco and Microsoft technology.

Cisco integrates with a wide selection of leading tools in the current marketplace, ranging from apps like Employee Pulse for checking team satisfaction to Email2Teams. The app hub for Cisco Webex Teams and Meetings is continually evolving with new creations.

Avaya also wants to make sure that companies can access all of the tools they need from within the Avaya Spaces landscape. Companies can link Avaya Spaces to Google Cloud or Outlook. Plus, you can add your Avaya Spaces investment to a complete stack of communication technology from the same company.

Which is Right for You?

So, which collaboration software is right for you?

Both Cisco and Avaya have a lot to offer today’s teams.

Cisco Webex Teams is likely to be the top choice for companies in search of intuitive and contextual communication experiences. Next-level investment in things like artificial intelligence and machine learning makes Teams and other Webex experiences more immersive. Plus, Cisco will also be a good choice if you’re familiar with existing Cisco technology.

On the other hand, if you trust the high-performance reliability of Avaya, then Spaces might be the right choice for you. Avaya Spaces is a fantastic platform for secure and convenient meeting and collaboration experiences. Avaya Spaces makes it quick and easy for businesses of all sizes to bring teams together through the cloud.

Are you already using one of these tools? What are your thoughts on the platforms? Let us know in the comments below.



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